Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
2021 Acura RDX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required r
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Windshield washer pump has failed due to washer nozzles being clogged. Washer pump replaced, but still will not work as the nozzles are clogged. Nozzles are on back order, so therefore unable to clean windshield while driving. No idea when the nozzles will be in stock as this item is on critical back-order.
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The panoramic sunroof makes popping sounds when I drive the car up or down ramps or curbs at angles that twists the chassis. This could potentially break and shatter the glass on top of the driver and passengers or worse dislodge from the mounting bracket and fall into the cabin of the car.
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I took my 2021 Acura RDX to Pohanka Acura Service, Chantilly, VA 20151 after I noticed broken rear door weather strips on both sides which is very unusual for a new car. Dealer said it is not covered under warranty. Then I got them replaced by paying the full price for this to the dealer. I contacted the corporate HondaUSA for reimbursement for this issue and they said it would not cover under warranty. Even after they replaced the old weather strips with the new ones, I noticed same issue but at other location (weather strips were not attached to the doors at the corner). I took it back to the dealer again to fix and they said they cannot fix it as all RDX have same thing and they showed me some new RDX and I found the same issue in that car also. I am concerned whether these gaps will cause any problem due outside rain, wind, dust etc.
Remedy is available for the recall, but Honda will not fix the recall on my 2 vehicle’s that I own with this open recall. They are saying 2025 maybe. Unacceptable.
My sunroof exploded for no reason while traveling at highway speeds. Fortunately my sunshade was closed preventing shattered glass from entering the cabin which could have injured me. Shattered glass also damaged the paint on top of my vehicle which will require repainting. The noise made by the glass exploding startled me and could have caused an accident in addition to the glass that flew off of the vehicle endangering vehicles behind me.
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Panoramic sunroof has made popping noise when pulling into driveways 4/5 times within 3 weeks of owning vehicle. Have taken to dealer twice and they claim they cant replicate issue. I have recorded this noise during driving and shown to dealer but they refuse to fix. They have knowledge of issue and issued technical service bulletin requiring new sunroof and bolts because the current sunroof bolts and frame can not support its weight when vehicle flexes. Glass is at risk of shattering during vehicle operation.
While driving on a freeway for about 15 minutes at 65 MPH, the MIL indicator started blinking. The vehicle began to rapidly shake, while the engine power decreased significantly. The engine dramatically went from 65 mph to 35 mph causing a safety hazard while driving on the freeway as we attempted to exit and pull over safely. The vehicle is a 2021 Acura RDX and is driven approximately 10,000 miles per year. All maintenance has been performed in accordance with the manufacturer's schedule. It has not been involved in any collisions or other user risk other than normal driving in accordance with the approved use of the vehicles. Upon trying to restart the vehicle, the vehicle continues to violently shake while in park. Notification lights indicating Brake Failure, AWD failure, Check Emissions System, etc. There were no other indicators that there was an issue with the vehicle prior to this instance on 4/20/2024. In fact, the vehicle was viewed by Cerritos Acura for its regularly schedule service on 4/10/2024 and no issues were identified by the dealer. As far as safety, we were traveling with two young children and the location of the freeway did not have a safe place to pull over. The sudden reduction in speed also put us in risk with surrounding vehicles. This appears to be related to TSB 20-053, however, no communication have been identified or communicated by the dealers to the the owner/operator of the vehicle.
Wipers intermittently completely stop working, can last for hours or days. This has happened several times already.
Sunroof exploded! My wife was driving her Acura RDX on [XXX] in Sunroof exploded! My wife was driving her Acura RDX on [XXX] in Tucson Heading East to Vail Arizona, when she heard a loud pop--I heard it to as I was on the phone with her. My wife noticed a gush of air and cars behind her swerving dangerously as the sunroof glass exploded out spraying glass all over cars following behind her. There was no inclement weather conditions. Nothing impacted the glass, the glass exploded out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 2-10-2024 I was driving the 2021 RDX SH-AWD on I-40W in TN with my daughter in the passenger's seat. It was raining. After about 2 hours of driving, at about 3:00 pm, I took a break at a Rest Area near Buffalo Valley. After ~20-min rest, I restarted the car and tried to merge back onto I-40W. I was accelerating towards the speed limit of 70 m/h, but suddenly, at about 65m/h, I felt the car losing power. I could not speed up anymore: the car did not respond to the gas pedal and the speed dropped to about 40m/h. The orange engine light started to flash on the dashboard. A truck nearly piled on me from behind. Cars and trucks from behind had to switch lanes quickly to avoid collision. I was able to pull over to the shoulder and stopped with my emergency light on. I turned off the engine for about 10 minutes, then I restarted the car again and got back on the road. This time, everything seemed normal, but I was so scared and worried the car might suddenly not respond again. Fortunately, I was able to get home eventually without any additional problems.
The rear glass shattered by itself wild parked. This is an ongoing issue. I know of a few people with the same vehicle as me, same year and all and they had to replace the rear glass a few times. Acura needs do a recall on the 2021 RDX. Thanks God it happened wild the vehicle was parked. If this would have happened on the highway it would have definitively cause some damages to other vehicles or even an accident.
This is my second complaint to NHTSA. I purchased my certified pre owned Acura on 01/06/2024 After I added my Acura to my Car Insurance. They notified me and told me that there is an open Recall Associated with my vin number. That recall is for a (seat weight sensor) RECALL # 24v-064000 RECALL DATE 02/01/24 -- REMEDY NOT AVAILABLE. I filed a complaint with NHTSA ID# 11572570. After I filed my first complaint I found another unrepaired recall for my vin number Recall date 02/12/2021 NHTSA # 21v93900 For the power train drive shaft I'm not sure exactly what happened with this specific recall. I also wanted to add to my complaint that since my vehicle is a certified pre owend. I never received a complete inspection report indicating all the components inspected prior to selling me the vehicle. Now that I'm searching through all my paperwork. I also am hesitant with the interest rate. I put $20000 down on the vehicle. And I have excellent credit and my interest rate is 8.99% I also had to pay for the warranty.
Approximately on 2/10/2024 shortly after i added my 2021 Acura to my auto policy my insurance co. GEICO notified me about the open recall. Nobody else has notified me on the open recall. I just purchased the vehicle on [XXX] from Autonation Acura In Torrance California. The recall notice Says "there is no remedy availableI" i purchased this beautiful CPO vehicle and I put $20,000 cash ( debit card) as a down payment and I had to pay additional costs for the extended 9 yr. warranty. I financed the rest. The vehicle price was $31.000 with 20.000 miles on it. The total costs $44.000. I haven't even made my first payment yet which is due february 20, 2024. My interest rate is high 8.99 is the rate and I have excellent credit. I've only put 20 miles or less on the car since I bought it. My auto Insurance Company now recommended that I do not drive it. My auto insurance could possibly go up in cost as well. I have not drove the car since I learned of the recall. I want my money back and I want to return the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since purchasing this vehicle new in August, 2020, I have noticed intermittent loud "popping" noises coming from the sunroof. This typically happens when driving over an uneven portion of the road and sounds like the glass is going to break. I am reporting this now because I have read numerous similar complaints by other RDX owners where in some cases, the glass has actually imploded.
I’d like to report an issue with this vehicle’s app companion, AcuraLink. AcuraLink is the official app offered by Acura, which delivers features that allow an owner to control and manage their vehicle remotely. I use the app for remote smart. On 1/17 at approximately 8am, I opened the app and sent a command to start the vehicle. The command failed, and I received a failure message to indicate this. I tried three more times, each time receiving a failure message, so I gave up and manually started the car. Approximately 45 minutes later, the car was back in our attached garage, with the ignition off, and our garage door shut. I suddenly heard the car start while in the garage. I went out, shut the car off, and went back inside. Over the course of 30 minutes or so, the car started two more times, in my attached garage with the door shut. This is an extremely dangerous scenario due to the potential of carbon monoxide and dioxide exposure. If this had happened in the middle of the night, I would not have heard the car running in the garage. This may have resulted in grave consequences for my family. It was as though the app continued to send commands to the car even after failure errors were received by the operator. I reported the issue immediately to Acura and have heard nothing back. I searched for similar stories on the social media site Reddit under the Acura group, and found multiple Acura owners reporting the same issue.
The contact owns a 2021 Acura RDX. The contact stated that while the vehicle was parked in the driveway, he entered and started the vehicle; the contact then shifted from park(P) to drive(D) and the gear shifter independently shifted back into park(P). The contact stated that the failure had occurred three times within several months. The contact stated that the failure was intermittent. The vehicle was taken to the dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle had been taken to two Acura dealers however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 128,000. The VIN was unavailable.
The panoramic sunroof exploded on our Acura RDX model 2021. Me, my wife and our 3 month old son were returning from dinner, we took the ramp and about to merge on a highway then we heard a loud and sudden explosive noise which scared all of us. Thank God we had the sunroof blind partially closed over the real infant seat, so the glass shatters left some minor cuts on my left forearm and back (glass pieces got between my back and driving seat). Also, the glass pieces did cut the sunroof blind/rolling cloth screen. We are glad that we made home safe and not sure what is the process of getting the issue fixed by the manufacturer and thorough cleaning up of the glass remains/dust. Please advise.
This morning (09/20/2023) - I was driving on the interstate (I-78 in Mississippi) - I heard a large bang/explosion and then began hearing external noise. I thought a tire on a vehicle nearby had blownout but realized the traffic near me was not slowing down. I pulled off the interstate and inspected my tires. Discovered all my tires were fine, but realized I could still hear the road. I discovered that my sunroof had exploded/shattered. I had not heard anything hit it or seen any debris flying through the air prior. Thank goodness my fabric divider was on and I did not have the sunroof open at the time - glass shards would have been all on me and throughout my car.
The contact owns a 2021 Acura RDX. The contact stated that while his son was in the car seat in the rear driver's side seat, he pulled the rear middle seat belt pretensioner and released it; however, the seat belt pretensioner retracted and tightened around his son's neck. The contact attempted to remove the seat belt, but the seat belt remained tightened. The contact stated that he used a utility knife to cut the seat belt. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 15,000.
Since buying this car I’ve had a few occasions where the car has not slowed down and feels like the transmission is pushing the car more than it should under hard breaking.
The rear driver side seat belt has frayed repeatedly over the last 2 years. This puts my young child at risk of the seat belt failing in an accident. The seat belt has been replaced by the local Acura dealership 3 times, but the cause of the fray has not been identified. Fray #1 was first seen with a Nuna Rava child car seat installed in the forward facing configuration. The fray was in the upper section of the OE seat belt between the car pillar and where it exits the child car seat. It was replaced in March 2022. This was replaced on goodwill from Bob Lindsay Acura dealership. Fray #2 was noticed in the same location in the new (March 2022) seat belt and replaced in December 2022. This was replaced on goodwill from Bob Lindsay Acura dealership. Fray #3 was again noticed in the same place in the December 2022 seat belt and replaced in January 2023. This was replaced on goodwill from American Honda Motor Co., Inc. The original thought was the tension from the car seat was causing the fray in the seat belt; however, the dealership and Honda provided no reason or explaination for why the belt was fraying or possible remedy solution beyond directly replacing the seat belt. The child has since outgrown the Nuna Rava child seat in January 2023 and is now a Diono Monterey high-back booster seat. This Diono booster was installed at the same time as the January 2023 seat belt replacement. Fray #4 was seen in the January 2023 seat belt at the same general location as the previous fray
On 10/2/2022 the rear glass shattered on my RDX for no reason. It was parked in the driveway. Safelight replaced the glass but was unable to get the glass out of the tailgate and shards were being randomly released. I then had the entire tailgate/glass replaced with original Acura tailgate/glass. On 5/7 /2023 the glass shattered again for no reason. Parked in the garage with door closed. I attached pics of both incidents. The last two pictures are from the 10/2 incident.
While sitting in a long row of stopped vehicles at a traffic light for an extended amount of time due to an accident I had the Automatic Brake Hold feature activated { I did not have to have my foot on the brake while sitting still) as well as the Auto Idle Stop OFF button meaning {the engine shuts down when you come to a stop.} Apparently, the Brake Hold feature timed out with no warning whatsoever and because the vehicle moved forward the Auto Start Stop feature activated at the same time and the vehicle lurched forward rear ending a new expensive SUV in front of me. The impact was hard due to the quick lurch of my vehicle. I have damage to the front of my vehicle and all of the electronic features started flashing including the emission control. The driver advised she was very shaken up and if a pedestrian or bicyclist had been in front of us it could have been very tragic.The vehicle is being towed to A local Acura dealer for evaluation and I have a Case number assigned by Honda with no case manager assigned yet. There were no warning lights/lamps at all prior to the vehicle Brake Hold timing out and further searching through the manual only says it times out after 10 minutes but does not advise what happens when that happens or what warning will be used.
My wife, 78 years old, is petite. She weighs 75 lbs, height 4'10." The front passenger seat sensors don't register her as sitting in the seat with the result that the passenger air bag is not engaged (the dashboard light indicates the air bag is OFF). My vehicle, 2021 Acura RDX, passenger seat has 2 seat sensors while the MDX model has 4 seat sensors that would register her weight and the air bag system would be engaged. We have not had an accident. The MDX seat is not compatible with the RDX. Acura says that nothing can be done to rectify the problem. I consider this problem a safety defect.
Rear brakes: Rear brakes and rotors make odd noise or extraordinarily high pitched screeching sounds coming from outside the car when your brakes are applied. When using brakes in reverse the noise is very load. This happens when all the time wither the vehicle is cold or warm. Driver must use additional force to stop vehicle while in reverse. I have made numerous complaints to the dealership, they are aware of the ingoing problem with the 2021, but they currently do not have fix for the problem. I have concerns that the brakes will fail while reversing out of parking spaces and leaving my home daily.
On 12/22/22, I was driving in a 2021 RDX SH-AWD with my pregnant wife and 2 year old son from Media PA to Pittsburgh PA . It was rainy and 35-40 degrees F the whole drive. Approximately 4 hours into the drive we stopped at a rest stop on the PA turnpike to get gas. While attempting to merge back onto the turnpike from the service road to the right of the turnpike, a truck was coming up behind me in the right hand lane of the turnpike. I was traveling approximately 40mph on the service road, so I went to accelerate to safely complete the merge in front of the truck. Near the end of my acceleration sequence (I estimate I had gotten to approx 65mph) my car went into “limp mode”. I felt an unexpected and immediate loss of power and my check engine light/“MIL” began flashing yellow. I was luckily able to barely avoid a collision with the truck that was approaching. After the light started flashing I was unable to turn the knob to switch drive modes (it was in snow mode at the time this all happened). I was unable to do anything but attempt to drive to safety with severe power loss. I was able to coast my car with minimal accelerator response to the next exit off the turnpike and into a motel parking lot. I shut down the car and then turned it back on. When I turned it back on, the MIL light was no longer flashing and I had normal power restored to the vehicle, but interestingly the auto stop/start feature no longer worked. I was able to drive the remainder of the way to Pittsburgh
I have a 2021 RDX. Was on the interstate moving at about 70 MPH coming back from Missouri. Raining. Lots of semis creating huge following misty, hard to see rain. Decided to accelerate to pass a couple. Car nearly stalled and acted like it had lost a cylinder's worth of power. Turned on hazards, slowed, pulled over and lifted the hood hearing all kinds of unusual noises. Shut the car off and restarted. All was well. Turned all lane-keeping, etc. off including cruise. Drove the last 100 miles or so without incident. Called dealer and was told likely didn't pull a code. Don't worry and keep driving. Said to make sure front of car was clean. Duh!! I keep my ride spotless (unless driving in the rain). Called CA's Acura line. Absolutely no help. 2 different females had no idea what limp mode was. Read quite a bit since then finding out it could be the result of many things including problems that could damage the motor and/or tranny. WOW!!! Had never heard of "limp mode" before. Nice that no info on this possible problem was anywhere in any user manual. Car has performed flawlessly ever since. So far, I guess the rain had interfered with the "radar" system and confused the computer. I'm thinking about buying a 40 year old car that doesn't have any of the modern computers etc. Later found info regarding TSB 20-053 which explains the problem and proposed solution. 06-26-2022 06:52 PM
2021 Acura Rdx Sh-awd purchased brand new. Rear brakes squeak very bad. Have taken car back to the dealer and contacted Acura several times, but still have yet to receive any resolve/resolution. Brakes started squeaking very loud when car was moving @ low speeds. & when vehicle was coming to a stop. Brakes started squeaking when the car was only a few weeks old and continue to presently squeak. Afraid this is compromising wear of the brakes. I, as a consumer don't want to be financially responsible for a manufacturer's error that they won't resolve.
I was accelerating up a hill on a WV highway in a steady rain, the engine cut power, the check engine light flashed on and off, further throttle input did nothing, the car slowed on its own. I had to pull over from the left lane dangerously cutting in front of vehicles in the right lane as I could no longer maintain highway speed. Shut the car down and waited to rekey. Vehicle has operated fine ever since. The dealer has not been able to duplicated the issue (two weeks afterwards)
What component or system failed or malfunctioned? Car automatically applied brakes on several occasions, despite no obstacles in front of the car. Incident 1: While driving through an 3-way intersection, the car slammed on the brakes automatically. There was a van in the opposite lane waiting to turn left. There was 2-3 feet of space so there was no risk of collision, but the car slammed on the brakes causing me to come to a sudden stop in the middle of the intersection. Incident 2: I was changing lanes to go past a stopped car in the left lane (It was waiting to make a left turn) The car automatically applied brakes, even though I would not have hit the car. Cars behind me had to slam on their brakes to avoid rear-ending my stopped car. Incident 3: While driving on a freeway at 65 mph with light traffic and no cars in front for at least 1000 ft the car flashed the automatic brake warning. It did not actually apply the brakes, but could have caused an accident considering the speed. Incident 4: While driving on a 2-lane road with cars parked on the sides of the road, the car displayed an automatic brake warning despite no collision being imminent. Incident 5: While driving down a suburban street with no trees or obstacles in sight, the automatic brake warning flashed. How was safety put at risk? Sudden stopping in a road, highway, or intersection could cause an accident. I am concerned for my safety, because if the car stops unexpectedly in the middle of the road, other cars
All software systems failed, disabling the vehicle. Error messages included failure in braking, steering, and other vital systems. Acura roadside assistance determined that the car had to be towed to the nearest dealer. The dealer confirmed the issue was a "DTC P061B PCM internal malfunction" and performed a "PGM-FI software update to correct the issue." The vehicle was completely disabled, and we were 4 1/2 hours from the nearest dealership. There were no warnings or communications prior to the incident.
My experience is in the attached file. My concern is Honda (Acura, same company) issued a service bulletin with VIN ranges (which my vehicle falls in) and yet there is no diagnostic error code to show it happened to the car, repair persons/dealerships can and have denied fixing anything because they can’t diagnose it and it’s in the owner’s manual directing the owner to take it to the dealer for repair. That’s a big disconnect. Luckily, I was able to dig to find the bulletin and provided it to my dealer with the description of what happened and they’re going to fix it. But that doesn’t help anyone else. You really should put pressure on American Honda Motor to issue a recall and do it right.
One week ago 6-20-22, my car started to ‘chug’ and slow down as I was accelerating up a hill on a highway. It was almost as if my car was losing power. When this happened about 10 warnings signs came up on my dash. I drove it directly to the dealership. They replaced my oil saying the pressure was low. All was well for the day after 6-21 when driving it home from dealership. On 6-22 I went to merge onto a local highway from a stop sign with traffic coming at 55-65 mph. My car would not accelerate over 25 and I was unable to pull of. Thankfully I pulled off onto the next exit. I could have easily been rear ended and hurt. This issue since will go away if I shut off my car and turn it back on, but not every time. It is still chugging and losing power when I drive and all the errors on the dashboard are coming up randomly. I drive A LOT everyday for work and this problem is really scaring me knowing I or others could get hurt.
Brakes are squeaking very bad
During acceleration on highway to pass a vehicle the Acura RDX lost power and decelerated. Check engine light came on....engine lost power to accelerate/maintain highway speed almost causing an accident.
Purchased my 2021 in November of 2020. Two weeks after, i was driving with adaptive cruise on at 65 mph on a freeway. 100 yds ahead i could see a diesel going slower than i, so i looked and saw no one coming at all, so i moved over to the passing lane. I got 5 feet into the lane and the car slammed on its brakes, on its own!!! Thank god no one was behind me or i might have died!! I reported this to Acura within 1 week, and then reported it to DOT the next week. I own one of the first 2021 s made, so i didn’t see a lot of feedback. Now after a year and a half i get on the DOT website and see many complaints like mine. This has happens to me maybe once every 3 weeks. Why has the DOT done nothing about this??!!! Also the DOT says there are no recalls on my car but if you go to the Acura website it says my car is under recall for a driveshaft problem, of which i never received a notice. Why does the DOT exist??
The contact's wife owns a 2021 Acura RDX. The contact stated that there was a crack on the rear windshield. There was no impact to the rear windshield that could have caused the crack. The vehicle was taken to the dealer and diagnosed that the rear windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
My Telemetrics Control Unit failed on Acura update. This is part of the system that calls for Emergency help when involved with a crash. I t was identified at an Acura dealership and the part was ordered. It is on back order now for over a month with no known delivery date
The contact owns a 2021 Acura RDX. The contact stated while the vehicle was stationary in the driveway, he noticed that the rear windshield had shattered. Upon inspection, the contact stated he did not see any near objects that would have caused the windshield to shatter. The contact read online of other vehicle owners experiencing the same failure due to the cold weather. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 5,539.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2021 Acura RDX → · Every RDX year → · How the figures are calculated →