2017 Acura MDX complaints

I OWN A 2017 ACURA MDX. WHEN ACCELERATING FROM A STOP IT HESITATES FOR A SECOND OR TWO AND THEN JERKS WHEN IT FINDS ITS GEAR. THIS HAPPENS EVERY TIME THE VEHICLE IS USED. MERGING ONTO THE INTERSTATE OR SWITCHING LANES CAN BE VERY DANGEROUS.

AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING DEAD A FEW WEEKS AFTER RECEIVING THE VEHICLE. IT WAS CHANGED. WE THEN WERE TOLD THAT THE VEHICLE NEEDS A TRANSMISSION FLUID CHANGE AND THAT THIS MAYBE CAUSES THE PROBLEM. WE NOTICED WITH THE VEHICLE RECORDS THE FLUID WAS CHANGED AT 42,376 MILES PRIOR. THE TRANSMISSION FLUID ENDED UP BEING CHANGED AND WE WERE TOLD THAT WE WOULD NEED TO DRIVE THE VEHICLE A LOT FOR THE SLIPPING TO GO AWAY. THOUSANDS OF MILES LATER THE VEHICLE IS STILL SLIPPING WITH 53,000 MILES. WE FEEL ACURA KNOWS THE IS AN ISSUE BUT DOESN'T WANT TO FIX IT. WE NEED HELP. I'M NOT THE ONLY WON HAVING THIS ISSUE WITH THIS PARTICULAR VEHICLE WHEN IT INVOLVES SLIPPING. I HAVE A FEW DOCUMENTS SUPPORTING MY CASE ABOUT THE TRANSMISSION FLUID AND THE CURRENT ISSUES WITH THE VEHICLE.

VEHICLE LOST POWER UPON ACCELERATING AND I RECEIVED A MESSAGE TO PULL OVER WHEN SAFE TRANSMISSION ERROR; THIS HAPPENED AT A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE OR WHILE ACCELERATING, I PULLED OVER AND ATTEMPTED TO PUT THE VEHICLE IN REVERSE WITH OUT SUCCESS;

MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.

STARTING, SEAT PUSHED FORWARD AGAINST STEERING COLUMN MOVING DOWN RADIO BLARING DRIVER CLIMATE CONTROL WENT TO LOW PASSENGERS TO 80 DEGREES BLOWER TO HIGH AND CAR LUNGED FORWARD. DEALER SAID PREVIOUS COMPLAINTS WERE DISCOVERED AND ADDRESSED TO BE TWO FOBS ENTERING VEHICLE AT SAME TIME AND AND VEHICLE CONFUSED THEY ADVISED ONLY ONE FOB IN CAR AT ANY ONE TIME. QUESTIONABLE ANSWER NOT SUBSTANTIALLY PROVEN? AND WE WILL ALWAYS HAVE TWO FOBS. VEHICLE WAS STATIONARY IN GEAR.

THE CERTIFIED PRE-OWNED (CPO) 2017 ACURA MDX I PURCHASED ION 07/24/20 FROM DAVIS ACURA IN LANGHORNE, PA SHOULD NOT BE CLASSIFIED AS A CPO! I PAID MY AUTOMOTIVE REPAIR SHOP OF 20 YEARS THAT MAINTAINED MY LEXUS SUVS TO DO THEIR OWN 83-POINT DETAILED INSPECTION ON THE ACURA MDX.I WAS SHOCKED IN THEIR REPORTING WHEEL ALIGNMENT NEEDED - RECOMMENDED LEFT REAR TIRE EDGE WEAR & BODY ' EVIDENCE OF PREVIOUS ACCIDENT DAMAGE TO REAR BUMPER, RIGHT FRONT DOOR, LEFT SIDE DOORS, LEFT REAR QUARTER PANEL & LEFT FRONT FENDER. I WAS INFORMED THAT AT LEAST 50% OF SUV HAS BEEN REPAINTED & THERE WAS DIRT UNDERNEATH THE PAINT. WAS THIS FORMERLY LEASED SUV IN AN ACCIDENT THAT WENT UNREPORTED WITH CLEAN CARFAX AND AUTO CHECK REPORTS? THE LEFT DOOR EXTERIOR CHROME DOOR HANDLE WAS ALSO REPLACED BY DEALERSHIP BUT NO REASON IS LISTED AS TO WHY REPLACED. THERE ARE NOW ISSUES WITH: EXPOSED AIRBAG ' IS IT THE ORIGINAL OR WAS IT REPLACED?; TIRE PRESSURE VARIES (+/- 7 OR 8 ) IN THE REAR LEFT TIRE THAT HAS BEEN LOOKED AT BY MY LOCAL ACURA DEALER TWO TIMES IN ONE WEEK & THE 3RD VISIT WILL BE TO REPLACE THE TPMS SENSORS IN A CAR WITH ONLY 16,000 MILES?; THE DEFROSTER IS NOT FULLY WORKING IN THE LEFT PASSENGER WINDOW AND THE MISALIGNMENT OF THE LIFT GATE IS A CONCERN BECAUSE IT PREVENTS THE A/C OR HEAT FROM WORKING EFFECTIVELY IN THE 2ND & 3RD ROW, THERE IS RAIN WATER SITTING ON THE INSIDE OF THE SUV THAT REMAINS FOR HOURS. COULD IT MOLD OR CAUSE DAMAGE TO THE REAR ELECTRIC LIGHTING COMPONENTS? HOW DOES THE LIFT G

ISSUES HAVE NOW OCCURRED TWICE WITHIN AN APPROXIMATELY 4 WEEK PERIOD. FIRST TIME WAS NEAR THE END OF JUNE AND THE SECOND TIME OCCURRED ON 7/30/20. AFTER STOPPING ON THE HIGHWAY, ONCE FOR A STOPLIGHT AND THE OTHER TIME TO TURN OFF HIGHWAY ONTO ANOTHER ROAD, THE ENGINE STALLED/TURNED OFF. AFTER VEHICLE WAS BACK IN PARK, I WAS ABLE TO RESTART THE VEHICLE EACH TIME.

VEHICLE LOSES POWER UPON ACCELERATING AND HESITATES FOR A SECOND OR TWO - MOST TYPICALLY FROM A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE WHILE ACCELERATING, ALTHOUGH THERE HAVE BEEN TIMES WHEN THE VEHICLE HAS STALLED WHEN TRYING TO ACCELERATE ON A STRAIGHT SECTION OF HIGHWAY. PROBLEM IS INTERMITTENT, VIRTUALLY IMPOSSIBLE TO PREDICT OR REPLICATE, BUT HAS OCCURRED NUMEROUS TIMES SINCE PURCHASE OF THE VEHICLE IN NOVEMBER OF 2017.

MECHANICAL FIRE *TR

WE WERE DRIVING 70MPH ON THE INTERSTATE I10 HEADED TO NEW ORLEANS WHEN OUR VEHICLE SUDDENLY AND WITHOUT WARNING LOST ACCELERATION THE DASHBOARD LITE UP LIKE A CHRISTMAS TREE TELLING ME TO PULL OVER IMMEDIATELY AND THEN ELECTRIC PARKING BRAKE ERROR, TRANSMISSION ERROR AND AN EMISSIONS ERROR ALL AT ONCE. THIS WAS A VERY DANGEROUS INCIDENT AND WE SOMEHOW MANAGED TO GET TO THE SMALL SIDE OF THE ROAD ON THIS BUSY INTERSTATE. IT SCARED THE BOTH US! THE MDX WOULD NOT GO INTO DRIVE OR NEUTRAL? WHILE WAITING FOR THE TOW TRUCK WE ALMOST WERE SIDE SWIPED. THIS CAR WAS PURCHASED FOR THE SAFETY FEATURES AND IT HAS REALLY CAUSED MY WIFE AND I TO LOSE ALL FAITH AND NOW CANNOT DEPEND ON IT. OUR VEHICLE HAS 44K ON IT AND IT WAS EVEN A ACURA CERTIFIED PRE-OWNED INSPECTED VEHICLE. I HAVE LEARNED THERE IS A CLASS ACTION LAWSUIT FOR THIS SAME TYPE OF INCIDENT AND MODEL OF ACURA. THIS CAR IS DANGEROUS AND ACURA BETTER OWN UP TO THIS FAULTY VEHICLE. THIS NEEDS TO BE RECALLED!

THE TRANSMISSION IN THE CAR DECELERATES UNEXPECTEDLY, THE VEHICLE STALLS WHEN TRYING TO ACCELERATE, IT ALSO JERKS WHEN SHIFTING GEARS, ALL OF THESE ISSUES ARE EXTREMELY DANGEROUS WHEN DRIVING ON THE HIGHWAY, SWITCHING LANES AND SIMPLY DRIVING AND TRYING TO MANEUVER FROM A STOP. WE HAVE ALSO HAD A WARNING POP UP ON THE DASHBOARD TO IMMEDIATELY STOP THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE THERE IS AN ISSUE WITH THE TRANSMISSION, WE TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THEY DONT SEE THE SPECIFIC CODE AND TO JUST HAVE IT TOWED IN NEXT TIME. I BOUGHT THIS CAR FOR SAFETY, WE JUST HAD A BABY AND NOW I AM SCARED TO DRIVE THE CAR ON A DAILY BASIS, WHAT IF IT DOESNT ACCELATE WHEN NEEDED AND WE GET HIT! WE HAVE BROUGHT THE TRANSMISSION ISSUE UP MUTLIPLE TIMES; HOWEVER, ALL WE HAVE BEEN TOLD IS THAT THIS IS A NORMAL THING FOR THE ACURA MDX 2017 YEAR WE HAVE. THIS IS NOT NORMAL, IT IS EXTREMEMLY UNSAFE.

THE NOISE VOLUME OF THE ADVANCED SAFETY TECHNOLOGY, SUCH AS LANE DEPARTURE WARNING AND BLIND SPOT INFORMATION, DOES NOT CHANGE WITH INCREASED VEHICLE SPEED NOR WITH INCREASED RADIO VOLUME. THEREFORE, THE TECHNOLOGY IS NOT AUDIBLE UNLESS THE VEHICLE IS AT A STOP OR AT LOW SPEED OR IF THE RADIO IS OFF. THIS RENDERS THE TECHNOLOGY USELESS DURING MOST VEHICLE TRIPS. THE VEHICLE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS GIVEN. THIS IS A SAFETY ISSUE, AS DRIVERS WHO MAY RELY ON THIS TECHNOLOGY MAY NOT BE AWARE THAT THE TECHNOLOGY IS ACTIVATED WHEN THEY CANNOT HEAR IT.

TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE PUSH START BUTTON WAS DEPRESSED. AFTER 45 MINUTES, THE VEHICLE STARTED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED SPORADICALLY FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO ACURA OF THOUSAND OAKS (3945 AUTO MALL DR, THOUSAND OAKS, CA 91362) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

CAR CAUGHT ON FIRE WHILE WE WERE DRIVING WITH ALL THE FAMILY INSIDE

SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONTH AGO WHILE TURNING LEFT INTO TRAFFIC AT A MAJOR INTERSECTION, CAR BRAKES APPLIED AWAITING LEFT TURN AGAINST TRAFFIC. WENT TO ACCELERATE, CAR DASH LIGHTS WENT WILD ALL BEGIN BLING RAPIDLY, DASH WENT BLACK, ABS BRAKES AND BRAKE PEDAL WENT TO FLOOR CAR WENT BY ITSELF INTO NEUTRAL. TOOK OVER 8 MINUTES TO RESTART. ON 9/24.19 TUESDAY AT 1:41 PM WHILE TRAVELING WEST BOUND ON INTERSTATE 90, AT 74 MPH WHILE PASSING A SEMI TRUCK AS I PASSED THE TRUCK, WITH A CLEAR DISTANCE AND PROCEEDED TO TURN INTO THE RIGHT DRIVING LANE IN FRONT OF THE TRUCK AS I PULLED RIGHT THE VEHICLE DASH WENT BLACK, THE ABS AND BRAKE PEDDLE WENT TO THE FLOOR AND THE CAR DECELERATED RAPIDLY FROM 74 TO 50 MPH WITHIN A SECOND. THE SEMI LOCKED THE BRAKES TO AVOID A SERIOUS REAR END COLLISION. AS I REACHED 50 MPH THE DASH RE LITE AND ALL INSTRUMENTATION APPEAR TO FUNCTION AND AS I PUSHED DOWN ON THE ACCELERATOR THE VEHICLE REGAINED SPEED. I CAN REPORT PERHAPS 15 TO 20 OTHER MAJOR ITEMS WITH COLLISION AVOIDANCE AND ELECTRONIC DASH ABNORMALITIES. THE VEHICLE HAS BEEN IN THE ACURA SHOP MINIMALLY 15 TO 20 TIMES OVER 24 MONTHS TO NO

WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.

I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR

SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.

VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.

WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT USING CRUISE CONTROL AND HAD THE LKAS TURNED OFF. ADDITIONALLY, I WAS NOT CLOSE ENOUGH TO ANY OTHER CARE FOR THE AUTOMATIC BRAKING SYSTEM TO BE A FACTOR.

SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).

I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CONSTRUCTION WITH CEMENT WALLS ON BOTH SIDES WITH NO SHOULDER. I WAS ABLE TO COAST TO THE NEAREST EXIT AND LEAVE THE HIGHWAY. ONCE OFF THE HIGHWAY, I RESTARTED MY CAR AND WAS STILL UNABLE TO PUT IT IN DRIVE.

NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS SINCE IT MAKES ME VULNERABLE TO AN ACCIDENT; WHEN I STOMP ON THE GAS PEDAL, I EXPECT TO GET ACCELERATION. I DON'T EXPECT THE CAR TO PAUSE IN ORDER TO DECIDE WHICH GEAR WOULD BE THE BEST TO JUMP INTO. THE DEALERSHIP SAID THE COMPUTER WAS TRYING TO DECIDE WHICH GEAR WOULD BE THE MOST ECONOMICAL, FROM A GAS PERSPECTIVE, TO SHIFT INTO. THIS IS NOT FOR NORMAL ACCELERATION, BUT WHERE I NEED TO ACCELERATE VERY QUICKLY. ADDITIONALLY, THE AUTOMATIC TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. IT HAS BEEN HAPPENING SINCE I PURCHASED IT IN OCTOBER 2017. WHEN I COMPLAINED ABOUT IT TO THE DEALER SERVICE CENTER, THEY SAID THIS WAS "NORMAL" AND NOTHING THEY COULD DO.

TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.

MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.

TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.

DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.

TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

WHEN I PURCHASE NEW CAR, THERE IS RUST ON BOTH SIDE FRONT SEATS.

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, VEHICLE SUDDENLY LOST ACCELERATION & DASHBOARD WARNING MESSAGES RELATED TO TRANSMISSION, PARKING BREAK, EMISSIONS & STOP VEHICLE FLASHED ACROSS DASH DISPLAY. EXITED HIGHWAY & PARKED VEHICLE TO COOL ENGINE. RESTARTED AND ABOUT HALF OF THE DISPLAY MESSAGES DISAPPEARED. TURNED ENGINE OFF AGAIN, WAITED A BIT LONGER AND WHEN RESTARTED, ALL DISPLAY MESSAGES WERE GONE. WENT STRAIGHT TO LOCAL DEALERSHIP WHERE THEY REPLACED BATTERY; MILEAGE 40,000+.

THE 2017 ACURA MDX HAS AN UNINTENDED SUDDEN ACCELERATION FAILURE CONDITION. THIS ANALYSIS PROVIDES EVIDENCE OF THIS ISSUE, AND THE SUBSEQUENT COMMUNICATIONS WITH ACURA CLIENT RELATIONS WHICH ENDED WITH A REFUSAL TO ACKNOWLEDGE THE ISSUE. THE PURPOSE OF THIS DOCUMENT IS TO PROVIDE DATA AND EVIDENCE IN ORDER TO INFLUENCE ACURA TO INITIATE A ROOT CAUSE ANALYSIS; WITH THE OBJECTIVE OF IMPLEMENTING A SOLUTION FOR ALL AFFECTED VEHICLES.

TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 75 MPH ON A BUSY INTERSTATE HIGHWAY, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE ELECTRIC PARKING BRAKE, BLIND SPOT, AND "STOP DRIVING" MESSAGES AND INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MAPLETON PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,649.

2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. *JS

YESTERDAY WHILE STOPPED A LIGHT, THE MDX REFUSED TO MOVE ONCE I TOOK MY FOOT OFF THE BREAK. THE ENGINE BECAME VERY LOUD AND 'EMISSIONS SYSTEM PROBLEM' AND 'BRAKE PARKING PROBLEM' APPEARED ON THE DASHBOARD. THE TRUNK OPENED BUT WDNT CLOSE AUTOMATICALLY. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE HAD ISSUES STAYING IN NEUTRAL AND WOULD IMMEDIATELY REVERT BACK TO PARK. THE TOWING COMPANY HAD ME CONTINUOUSLY HOLD IT IN NEUTRAL IN ORDER TO GET IT ON THE FLAT BED. IT TOOK 45 MINS TO FINALLY GET THE VEHICLE ON THE BED. I WAS REALLY ANNOYED AS I'VE NEVER EXPERIENCED ANYTHING AS SUCH WITH MY PRIOR MDX AND WAS ON THE WAY TO MEET MY CHILDREN. WHEN WE ARRIVED AT THE DEALER, A TLX WAS TOWED AND HAD THE SAME ISSUES. THE VEHICLE SHUT DOWN AND WDNT MOVE LIKE MINE. THANK GOD I WAS NOT ON THE HIGHWAY. I HAVE COMPLAINED ABOUT THE SHIFTING OF GEARS WHEN DRIVING AND WAS TOLD IT WAS NORMAL AND THE VEHICLE WOULD EVENTUALLY CHANGE BUT IT'S ALSO STILL HAPPENING. NEEDLESS TO SAY I AM VERY DISSATISFIED AND DISAPPOINTED AND WILL NOT PURCHASE ANOTHER ACURA

ON AUGUST 21, 2018 I PULLED INTO A PARKING STALL, AND REALIZED I WAS NOT ALIGNED PROPERLY. I CLICKED ON REVERSE SO THAT I COULD REALIGN WITHIN MY DESIGNATED SPACE, AND THE CAR LUNGED FORWARD JUMPING THE CURB AND HITTING THE BUILDING APPROXIMATELY 4-5 FEET IN FRONT OF ME. BOTH DRIVER SIDE AIRBAGS DEPLOYED. $13,000 WORTH OF DAMAGE TO MY CAR. WITHIN THE FIRST WEEK OF GETTING THIS CAR IS 2017, I'VE HAD MANY ISSUES SUCH AS FAILURE TO START AND BRAKE WARNING LIGHT COMING ON RANDOMLY WHILE DRIVING. HAD TO HAVE THE VEHICLE TOWED AT LEAST 3X TO THE DEALER, FOR WHICH THEY COULD NOT REPLICATE THE ISSUES.

THE TRANSMISSION SHIFTS HARD AND ROUGH, SLIPS IN AND OUT OF GEAR AND ON TWO SEPARATE OCCASIONS (BOTH BEING ON THE FREEWAY) THE TRANSMISSION GOT STUCK AND WOULD NOT RESPOND AT ALL AND I SAT IN THE CAR COASTING AS IF THE CAR WAS IN NEUTRAL WHILE ON THE HIGHWAY. I HAVE TAKEN THE CAR IN TO ACURA 6 TIMES AND HAVE RECEIVED NO HELP AT ALL. I HAVE CONTACTED ACURA CORPORATE AND STILL RECEIVED NO HELP. I'M HIGHLY CONCERNED FOR MYSELF AND MY FAMILIES SAFETY. THIS IS NOW MY DAILY DRIVER AND THE TRANSMISSION IS ONLY GETTING WORST OVER TIME. IN REGULAR CITY STREET DRIVING, BRAKING IS SCARY BECAUSE THE TRANSMISSION ACCELERATES BEFORE IT SLOWS DOWN AND THE CAR SHIFTS DOWN SLOWLY SO BY THE TIME I ACTUALLY STOP THE CAR, THE CAR IS STILL SHIFTING DOWN. THE CAR JERKS WHEN I PRESS ON THE GAS OR WHEN I BREAK TO STOP. I'M AFRAID AN ACCIDENT IS GOING TO HAPPEN IF I HAVE TO SLAM ON THE BREAKS TO AVOID A COLLISION BECAUSE THE TRANSMISSION CAN'T DECIDE WHICH GEAR TO SHIFT INTO. ACCELERATION IS A BIG PROBLEM AS WELL. IF I'M AT A COMPLETE STOP AND PRESS THE GAS TO GO THE CAR LAGS AND THEN JOLTS INTO GEAR AND THEN JOLTS AGAIN INTO THE NEXT GEAR. I PAID A LOT OF MONEY FOR THIS CAR AND I DO NOT FEEL SAFE DRIVING IT AT ALL I'M TRULLY SCARED I'M GOING TO BE INJURED OR MAYBE WORST.

THE BRAND NEW SUV (2017 ACURA MDX AWD TECH PACKAGE) HAS ABOUT 7000 MILES AND FOR THE LAST 300 MILES IT IS HAVING PROBLEMS WHICH ARE CRITICAL SAFETY ISSUES, WHEN THE GAS IS SLIGHTLY PRESSED TO INCREASE SPEED IN A MOVING VEHICLE. THIS ISSUE IS SEEN AT LEAST ONCE A DAY OR ONCE IN 2 DAYS. THE SUV HAS AUTO BRAKING FEATURE AND IT IS DEFINITELY NOT RELATED TO THAT. 1. THE CAR BRAKES BY ITSELF (SLIGHTLY SLOWING DOWN FOR 1 TO 3 SECONDS) 2. THE CAR SPEEDS UP UNEXPECTEDLY AND THEN BRAKES BY ITSELF. I TOOK IN THE CAR FEW TIMES TO THE ACURA DEALERSHIP AND THEY SAID THEY DID NOT SEE ANY ISSUES IN THE COMPUTER. SO NOW I AM VERY CONCERNED AND WORRIED TO PUT MY FAMILY IN THE CAR.

CAR CAUGHT ON FIRE IN THE MIDDLE OF THE ROAD. I WAS INSIDE OF THE CAR WITH MY THREE KIDS, MY HUSBAND WAS DRIVING, THE CAR STARTED SMOKING, WE STOPPED IN THE MIDDLE OF THE ROAD AND EVERYBODY RAN OUT OF THE CAR AND THE CAR CAUGHT UP IN FLAMES, WE HEARD AN EXPLOSION, THE POLICE OFFICERS AND FIREFIGHTERS ARRIVED AND THEY STOPPED THE FIRE. THEY FILED A REPORT WITH CITY OF ISSAQUAH #18-09696. WE CALLED THE DEALERSHIP AND ACURA CUSTOMER RELATION AND THEY DIDN'T WANT TO GO SEE THE CAR AND CHECK WHAT CAUSED THE FIRE. FIREFIGHTER MENTIONED IT COULD HAVE STARTED IN THE ENGINE. FROM MY POINT OF VIEW, THIS WAS A MANUFACTURING DEFECT AND SHOULD BE COVERED BY THE CAR'S WARRANTY. I WOULD LIKE TO REQUEST FOR A COMPENSATION, THE MONEY SPENT ON THE CAR SO FAR.

WHEN PULLING FORWARD FROM A STOP INTO A CAR WASH, THE ZF 9-SPEED TRANSMISSION DROPPED INTO NEUTRAL WITHOUT WARNING, CAUSING THE VEHICLE TO LOSE ALL ABILITY TO MOVE FORWARD. WHEN THIS HAPPENED, ALL WARNING LIGHTS ON THE DASH ILLUMINATED, INCLUDING STABILITY CONTROL, AIRBAGS, CHECK ENGINE, LANE DEPARTURE, AND FRONTAL COLLISION SYSTEM, AND THE DIGITAL DISPLAY FLASHED THROUGH EVERY COMPONENT ON THE CAR SAYING THERE WERE SYSTEM FAILURES IN THEM ALL. THE IMMEDIATE REMEDY WAS TO STOP, PLACE THE VEHICLE IN PARK AND SHUT OFF THE ENGINE. WHEN RE-STARTED THE VEHICLE WAS ABLE TO BE DRIVEN, BUT ALL SYSTEM FAILURE LIGHTS AND WARNING LIGHTS ON THE DASH AND DIGITAL DISPLAY REMAINED ILLUMINATED.

MULTIPLE ERRORS IN SAFETY WARNING AND ACTION SYSTEMS SUCH AS THE COLLISION MITIGATION AND WARNING SYSTEM. FOR EXAMPLE, WHILE DRIVING ON A FOUR LANE HIGHWAY (UNDIVIDED, NO HEAD-ON TRAFFIC), MY VEHICLE WAS IN THE FAR-RIGHT LANE, 800-900 FEET BEHIND A TRUCK IN THE LEFT LANE. THE TRUCK BEGAN SLOWING AND MOVED INTO THE WIDE LEFT-HAND TURN LANE LEADING TO A SIGNAL CONTROLLED BY A TRAFFIC SIGNAL. WHEN I WAS ABOUT 2-300 FEET BEHIND THE TRUCK, NOW STOPPED (AWAITING A LEFT-TURN LIGHT), THE COLLISION MITIGATION SYSTEM FLASHED THE WORD 'BRAKE' IN THE HEADS-UP DISPLAY AND WENT INTO FULL BRAKING MODE TO THE LIMIT OF THE ANTI-SKID SYSTEM. THERE WAS NO OTHER TRAFFIC ON THE ROAD WITHIN 3-3500 FEET OF THE INTERSECTION. THIS HAS HAPPENED NUMEROUS TIMES WHERE THE COLLISION MITIGATION SYSTEM WENT TO FULL BRAKING WITH NO OTHER VEHICLES POSSIBLY REPRESENTING A DANGER. NUMEROUS OTHER WARNINGS OF THE SENSORS ALERT AT RANDOM. MOST RECENTLY, WHILE STOPPED AT AN INTERSECTION WITH MY FOOT ON THE BRAKE ' THE ENGINE IDLE-STOP SYSTEM WORKING (I.E., THE ENGINE WAS NOT OPERATING) ' WE RECEIVED A WARNING TO 'BRAKE' AND WARNING OF APPROACHING VEHICLES (WHICH SHOULD NOT HAPPEN). WE FREQUENTLY GET WARNINGS OF NON-EXISTENT TRAFFFIC APPROACHING FROM BEHIND WHILE SITTING IN A PARKING SLOT, TRANSMISSION IN PARK, PARKING BRAKE ON (OR OFF, BOTH). CRUISE CONTROL WAS NOT USED IN ANY OF THESE CASES. THERE ARE DOZENS OF OTHER FALSE WARNINGS, BOTH AUDIO AND VISUAL, THAT DO LITTLE MORE THAN TO TRAIN US TO IGNORE THEM, NOT A

WE HAVE EXPERIENCED MANY ISSUES WITH OUR 2017 MDX SH-AWD. ON A COLD START WHEN SHIFTING FROM FIRST TO SECOND GEAR THERE IS A SUDDEN LURCH HARD SHIFT. ONCE WARM THIS IS STILL PRESENT BUT NOT AS PRONOUNCED. THE TRANSMISSION SEEMS TO SLIP THROUGH GEARS AND HAVE SUDDEN DOWNSHIFTS THAT DECELERATE THE CAR OR THE VEHICLE WILL LURCH FORWARD WITHOUT HAVING YOUR FOOT ON THE GAS AS IT SHIFTS ITSELF INTO A DIFFERENT GEAR. WHEN TRYING TO 'PUNCH IT' AND ACCELERATE QUICKLY IT WILL OFTEN HESITATE TO GO INTO THE CORRECT GEAR THEN SUDDENLY REV HIGH AS IT SPEEDS UP. HUNTING UP AND DOWN THROUGH GEARS WHILE STAYING AT A CONSTANT SPEED. THE NAVIGATION SYSTEM IS EXTREMELY SLOW TO COME UP AND RESPOND TO INPUTS WHEN THE CAR IS STARTED. ACURA HAS CLAIMED THIS IS DUE TO CELL PHONE BLUETOOTH INTERFERENCE. COLLISION MITIGATION SYSTEM HAS ENGAGED TWICE. THE FIRST TIME BY HUSBAND WAS IN A PARKINGLOT DRIVING THROUGH A ROW LOOKING FOR A SPOT TO PARK. THE CAR SLAMMED ON THE BREAKS WITH NO CARS IN HIS PATH AND NEARLY CAUSED THE CAR BEHIND HIM TO REAR END HIM. THE SECOND TIME I WAS APPROACHING A STOP LIGHT TO TURN RIGHT, THERE WAS A VEHICHLE IN FRONT OF ME BUT THE DISTANCE I WAS STOPING FROM THE REAR OF THAT VEHICHLE WAS NOT AN ABNORMAL OR ALARMING DISTANCE. THE BRAKES LOCKED UP WITH LIGHTS FLASHING ON THE DASH AND AN AWFUL GRINDING NOISE COMING FROM BENEATH THE CAR. ON ONE OCCASION FROM A PARKED POSITION IT WOULD NOT ALLOW US TO ENGAGE IT IN DRIVE. IT FLASHED "SHIFT TO PARK" ON THE DASH. IT TOOK THREE ATTEMPTS

SUDDEN UNEXPECTED BREAKING OF VEHICLE. THE VEHICLES COLLISION AVOIDANCE SYSTEM KICKED IN AND BREAKED FROM 30 MPH TO A COMPLETE STOP FOR NO REASON. THERE WAS NO VEHICLE OR OBJECT IN FRONT OF MY VEHICLE. CLEAR DRY DAY. TRAVELING ON A 4 LANE LOCAL ROADWAY. THE CONSUMER STATED THE DEALERSHIP ADVISED THE E-Z PASS TOLL TRANSPONDER, WHICH IS PLACED AT THE TOP OF THE WINDSHIELD, CAUSED AN INTERFERENCE WITH THE COLLISION AVOIDANCE SYSTEM. THE CONSUMER FOUND THAT DIFFICULT TO BELIEVE. *JS

ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.

THE 9 SPEED TRANSMISSION IN MY ACURA MDX SHIFTS VERY HARD GOING INTO FIRST AND SECOND GEAR WHILE DRIVING ON CITY STREETS AND IN TWO SEPARATE CASES THE CAR DID NOT SHIFT INTO THIRD GEAR AND HALTED THE CAR AS I STEP ON THE GAS THE ENGINE ROARS BUT THE CAR DID NOT MOVE. ONCE IT FINALLY SHIFTED INTO GEAR THE CAR JOLTED FORWARD. THIS HAPPENED IN THE RAIN WHICH WAS EXTREMELY SCARY AND UNSAFE. I HAVE TAKEN THE CAR TO TWO ACURA DEALERS TOTALING 4 VISITS TO THE SERVICE DEPARTMENT AND NO ONE BELIEVES THAT ANYTHING IS WRONG BECAUSE ACURA IS NOT DOING ANYTHING ABOUT IT. A LOT OF OTHER CUSTOMERS ONLINE REVIEWS EXPLAIN THE SAME ISSUE I'M HAVING. I HAVE CONTACTED ACURA CORPORATE OFFICE AND WAS ASSURED WITHIN TWO BUSINESS DAYS A MANAGER WOULD CONTACT ME REGARDING THIS MATTER AND THAT WAS THREE WEEKS AGO AND I HAVE HEARD NOTHING FROM THEM. I DO NOT FEEL SAFE IN THIS CAR OR HAVING MY FAMILY IN THE CAR AT THIS POINT.

I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.

ON FEBRUARY 23,2018, I PURCHASE A NEW 2017 ACURA MDX WITH TECHNOLOGY PACKAGE. THE VEHICLE HAD 378 MILES WHEN I PURCHASED IT. IT HAD NEVER BEEN TITLED AND WAS SOLD AS A NEW VEHICLE. UPON TAKING DELIVERY OF THE VEHICLE, I NOTICED THAT THE VEHICLE HESITATES WHEN SHIFTING GEARS. WHEN STOPPED AT A TRAFFIC LIGHT ON A FLAT PAVED, CITY STREET, THE VEHICLE EXPERIENCES POOR ACCELERATION WHEN TAKING OFF. I AM PRESSING THE GAS PEDAL DOWN REALLY HARD, YET THE VEHICLE IS MOVING VERY SLOWLY--NOT EQUAL TO THE AMOUNT OF PRESSURE I AM APPLYING TO THE GAS PEDAL. THE ACCELERATION IS VERY POOR, ESPECIALLY WHEN PULLING OFF FROM A STOPPED POSITION. WHEN I AM GOING DOWNHILL ON A PAVED CITY STREET, THE VEHICLE ACCELERATES EVEN WHEN NO GAS IS APPLIED. EXPERIENCING ROUGH SHIFTING, ESPECIALLY IN LOW GEARS ON ALL PAVED ROADS. DANGEROUS WHEN TRYING TO MERGE ONTO THE HIGHWAY DUE TO EXTREMELY SLOW ACCELERATION. SOMETIMES WHEN SLOWING DOWN TO STOP, THE VEHICLE ACCELERATES. WHEN I TRY TO MAKE A LEFT TURN AGAINST ONCOMING TRAFFIC, THE VEHICLE HESITATES AND COULD CAUSE A SERIOUS ACCIDENT. ALL DRIVING TAKES PLACES ON CITY STREETS, HIGHWAYS AND PAVED ROADWAYS. ON ONE OCCASION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM A PARKED POSITION. I RECEIVED AN ERROR CODE SAYING 'TRANSMISSION PROBLEM, PULL OVER WHEN SAFE." THE POOR ACCELERATION PROBLEM IS WORSE WHEN I ENABLE THE ADAPTIVE CRUISE CONTROL AND LANE KEEPING ASSIST FEATURES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP ON 2 SEPARATE OCCASIONS. EACH TIME THEY

ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORU

OCCASSIONALLY, THE YELLOW BRAKE ALERT GOES OFF WHEN DRIVING AROUND A RIGHT HAND BEND WITH A CAR COMING THE OTHER WAY. THERE WAS ABSOLUTELY NO CHANCE OF A COLLISION WHERE BRAKING WAS NECESSARY. ALSO, I HAVE HAD ONCE INSTANCE WHERE THE CAR APPLIED THE BRAKES AND BROUGHT THE CAR TO A COMPLETE STOP WHEN IT WAS UNNECESSARY.

THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.