DURING ROUTINE SERVICE VISIT, DEALER INFORMED ME THAT THE FRONT AND SIDE ENGINE MOUNTS ARE WORN AND NEED REPLACEMENT. VEHICLE HAS ONLY 60K MILES, NO ACCIDENTS AND DEALER SERVICED. THIS SEEMS TO BE A COMMON (NHTSA COMPLAINT # 10186944) PROBLEM WITH THE MDX AND NUMEROUS ISSUES NOTED BY OWNERS ON TOPIX.COM. ACURA SAYS THEY HAVE NO TSB ON THIS ISSUE. *TR
2002 Acura MDX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
2002 ACURA MDX AUTOMATIC TRANSMISSION FAILURE. *JB
REAR FAN STOPPED WORKING FOR A/C & HEAT. MECHANIC ASSUMED IT WAS A BAD FAN MOTOR, BUT LATER DISCOVERED IT WAS A FAULTY R&R POWER TRANSISTOR. HE SAID THEY'VE SEEN A FEW OF THESE ON THE MDX'S. WE REPLACED THE OLD ONE WITH A NEW PART AND IT WORKS CORRECTLY NOW. *TR
TWO MOTOR MOUNTS HAVE BEEN IDENTIFIED AS BROKEN (1) OR CRACKED (1). THESE ARE THE RIGHT AND FRONT MOTOR MOUNTS ON AN ACURA MDX 2002. THE VEHICLE HAS ONLY 61,000 MILES ON IT. BASED ON AN INTERNET SEARCH AND CHECK OF THE CONSUMER REPORTS WEB SITE, THIS APPEARS TO BE A COMMON PROBLEM FOR THE ACURA MDX. *JB
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE DEALER INFORMED THE CONTACT THAT ALL FOUR MICHELIN CROSS-TERRAIN TIRES ROTTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE THREADS WERE CRACKED, AND THEY WERE UNABLE TO DETERMINE THE REASON FOR THE FAILURE. ALSO, THE DEALER ADVISED THE CONTACT THAT THE NORMAL THREAD COUNT WAS 1132 ,AND THE TIRES CURRENTLY HAD A THREAD COUNT OF 832. THE CURRENT AND FAILURE MILEAGE WERE 38500. *AK UPDATED 04/12/07. *JB
MICHELIN TIRES P235-65R17103T CUSTOMER STATES THAT THE TIRES HAVE ENOUGH RUBBER ON THEM BUT ARE CRACKING ON THE TREAD**CC THE CONSUMER WAS TOLD THE TIRES HAD DRY ROT DUE TO WEATHER CONDITIONS. *JB
1ST INCIDENT: WE WERE GOING UP A HILL WITH CAR FULL OF CHILDREN WHEN MY 2002 ACURA MDX SLOWED DOWN CONSIDERABLY AND THE RPM REVVED UP TO 4-5,000. IT CONTINUED TO DO THIS AS TRUCKS AND CARS STARTED TO PILE BEHIND ME. I FINALLY REACHED AN EXIT AND PULLED OVER. AFTER PARKING, I COULD NOT REVERSE, IT WOULD NOT MOVE. AFTER WAITING AN HOUR FOR THE TOW TRUCK, WE DECIDED TO TEST THE CAR AROUND THE PARKING LOT .. IT STARTED DRIVING LIKE NOTHING WAS WRONG, AND REVERSED AGAIN. SO WE TOOK OUR CHANCES AND DROVE CAREFULLY HOME. THE CAR DIDN'T ACT UP AFTER THAT BUT WE STARTED A CASE WITH ACURA/HONDA AFTER REALIZING THERE WAS A MASS TRANSMISSION RECALL. THEY SAID MY VIN WAS NOT UNDER THE RECALL WARRANTY AND THEY COULD NOT HELP. 2 DAYS LATER: WE ASSUMED THE HILL MUST HAVE BEEN TOO MUCH FOR THE CAR, BUT IT WAS OK TO DRIVE ON FLAT ROADS. WHILE DRIVING UNDER NORMAL CONDITIONS AT 35 MPH, THE CAR JERKED VIOLENTLY AND CONTINUED TO UNTIL I PULLED TO THE SIDE OF THE ROAD. AFTER A PHONE CALL TO ASSESS WHAT MIGHT HAVE HAPPENED, IT WAS SUGGESTED THE TRANSMISSION WAS ACTING UP. I CAUTIOUSLY DROVE THE CAR HOME WITH MY YOUNG DAUGHTER IN TOW. AFTER RESEARCHING THE ACURA TRANSMISSION RECALL, I GOT A CASE GOING AGAIN WITH HONDA. THEY SUGGESTED I TAKE THE CAR IN FOR A DIAGNOSTIC. I DID JUST THAT AND FAXED IN THE TECH COMMENTS. BASED ON THE COMMENTS, THEY CONCLUDED THAT THEY WILL NOT HELP BECAUSE I HAD TOO MANY MILES (98K) AND MY CAR WAS "POORLY MAINTAINED". HOWEVER I CONTESTED HOW IT WAS POORLY MAINTAINED AND
1ST INCIDENT: WE WERE GOING UP A HILL WITH CAR FULL OF CHILDREN WHEN MY 2002 ACURA MDX SLOWED DOWN CONSIDERABLY AND THE RPM REVVED UP TO 4-5,000. IT CONTINUED TO DO THIS AS TRUCKS AND CARS STARTED TO PILE BEHIND ME. I FINALLY REACHED AN EXIT AND PULLED OVER. AFTER PARKING, I COULD NOT REVERSE, IT WOULD NOT MOVE. AFTER WAITING AN HOUR FOR THE TOW TRUCK, WE DECIDED TO TEST THE CAR AROUND THE PARKING LOT .. IT STARTED DRIVING LIKE NOTHING WAS WRONG, AND REVERSED AGAIN. SO WE TOOK OUR CHANCES AND DROVE CAREFULLY HOME. THE CAR DIDN'T ACT UP AFTER THAT BUT WE STARTED A CASE WITH ACURA/HONDA AFTER REALIZING THERE WAS A MASS TRANSMISSION RECALL. THEY SAID MY VIN WAS NOT UNDER THE RECALL WARRANTY AND THEY COULD NOT HELP. 2 DAYS LATER: WE ASSUMED THE HILL MUST HAVE BEEN TOO MUCH FOR THE CAR, BUT IT WAS OK TO DRIVE ON FLAT ROADS. WHILE DRIVING UNDER NORMAL CONDITIONS AT 35MPH, THE CAR JERKED VIOLENTLY AND CONTINUED TO UNTIL I PULLED TO THE SIDE OF THE ROAD. AFTER A PHONECALL TO ASSESS WHAT MIGHT HAVE HAPPENED, IT WAS SUGGESTED THE TRANSMISSION WAS ACTING UP. I CAUTIOUSLY DROVE THE CAR HOME WITH MY YOUNG DAUGHTER IN TOW. AFTER RESEARCHING THE ACURA TRANSMISSION RECALL, I GOT A CASE GOING AGAIN WITH HONDA. THEY SUGGESTED I TAKE THE CAR IN FOR A DIAGNOSTIC. I DID JUST THAT AND FAXED IN THE TECH COMMENTS. BASED ON THE COMMENTS, THEY CONCLUDED THAT THEY WILL NOT HELP BECAUSE I HAD TOO MANY MILES (98K) AND MY CAR WAS "POORLY MAINTAINED". HOWEVER I CONTESTED HOW IT WAS POORLY MAINTAINED AND TH
I FEEL VERY AFRAID TO DRIVE MY 2002 ACURA MDX, WITH 100K MILES, AS IT HAS COME OUT OF GEAR WHEN I AM TURNING ACROSS TWO LANES OF TRAFFIC TO CONTINUE THROUGH THE MEDIAN ONTO THE HIGHWAY. I AM VERY FORTUNATE THAT A SEMI TRUCK WAS NOT COMING AT ME AT A HIGH SPEED WHEN MY VEHICLE FAILED TO ACCELERATE. I HAVE FOUR CHILDREN IN THE MDX WITH ME AT ALL TIMES, AS I AM A STAY AT HOME MOTHER AND HOME SCHOOL MY OLDEST AT AGE 7. THIS FAILURE IS NOT A RESULT OF ABUSE, OR NEGLIGENT SERVICE. THE ACURA GUIDELINES FOR TRANSMISSION SERVICE HAVE BEEN MAINTAINED ACCORDING TO THE MANUAL AND WERE DONE SO AT ACURA SERVICE CENTERS BY THE PREVIOUS OWNER. THE TRANSMISSION WAS CHECKED AND FLUIDS FLUSHED AND CHANGED LASTLY AT 80K MILES AND WE WERE TOLD BY ACURA SERVICE (IN JANUARY) THAT OUR NEXT SERVICE FOR THIS WOULD BE DUE AT 120K MILES. THIS TRANSMISSION DEFECT IS ABUNDANTLY EVIDENT IN HUNDREDS OF WRITE-INS ON SEVERAL WEB FORUMS. SOMEONE IS GOING TO BE SERIOUSLY INJURED OR WORSE WHEN THIS FAILURE OCCURS AT THE RIGHT MOMENT. WE WANT TO TRUST ACURA TO TAKE CARE OF ITS CUSTOMERS, TO RESPECT THEIR SAFETY, TAKE CARE OF ITS NEW CUSTOMERS AND FUTURE CUSTOMERS, PLEASE HELP TO MAKE THIS THE OUTCOME WE WILL COME TO KNOW AND ENJOY. ACURA HAS AGREED TO DISCOUNT A TOTAL OF $900 FROM THE OTHERWISE $4909 TRANSMISSION REPLACEMENT. THAT IS ALL THEY ARE OFFERING AS OF NOW, BUT WE ARE NOT SATISFIED WITH THIS OFFER AND ARE APPEALING THIS DECISION. A NEW, UPDATED TRANSMISSION MUST REPLACE THE EXISTING FAULTY ONE IN ORDER F
REGULAR DRIVING OF ACURA MDX. CAR TRANSMISSION SLIPPING BETWEEN 20-40 MPH. DEALER INSPECTED PROBLEM AND ATTRIBUTED PROBLEM TO THE 3RD GEAR. DEALER REPORTS RECALL IS ONLY INVOLVING 2ND GEAR THEREFORE I HAVE TO PAY FOR TRANSMISSION REPAIR REBUILD. *JB
ON MULTIPLE OCCASIONS, ON EITHER WET OR DRY PAVEMENT, THE CAR FAILED TO STOP AND CONTINUED ON DANGEROUSLY INTO INTERSECTIONS. ONCE THE BRAKES WERE EITHER APPLIED OR PUMPED THE CAR CONTINUED TO SLIDE FOR AT LEAST 30 FEET WHEN GOING SLOWLY TO COME TO A STOP AT A STOP LIGHT. THE DEALER ON EACH OCCASION TOLD ME THAT THERE WAS NOTHING WRONG WITH THE BRAKES. *NM
TRANSMISSION HARD DOWNSHIFT FROM 3RD TO 2ND GEAR. FLUID JET KIT (RECALL ACTION) HAS BEEN COMPLETED. DEALER STATES THIS IS NOT COVERED AND TRANSMISSION REPLACEMENT IS NECESSARY. HAVE SEEN LITERALLY HUNDREDS OF OTHER SIMILAR COMPLAINTS ON ACURA MESSAGE BOARDS. *NM
TRANSMISSION FAILED ON FREEWAY. *JB
DT*: THE CONTACT STATED THE VEHICLE MADE A CLICKING NOISE AS IT ACCELERATED FROM 30-40 MPH. THE DEALERSHIP DETERMINED THE TORK CONVERTER NEEDED TO BE REPLACED.
ACURA CLAIMED TO FIX MY TRANSMISSION, AS PER THE RECALLS THAT WERE MADE ON 2001-2002 ACURA MDX'S. THEY OBVIOUSLY DID NOT FIX WHAT THEY NEEDED TO. YESTERDAY AS I WAS DRIVING I NOTICED THAT THE TRANSMISSION WOULD SHIFT TO DIFFERENT GEARS ON ITS OWN!! FOR EXAMPLE I WOULD BE IN D5 A DRIVE GEAR. SOMETIMES IT WOULD SHIFT ITSELF TO NEUTRAL, AND SOMETIMES TO D4,3. THIS IS EXTREMELY DANGEROUS AS IT CAN CAUSE ACCIDENTS IF THIS WERE TO HAPPEN AT INOPPORTUNE TIMES. I JUST GOT OFF THE PHONE WITH ACURA AND THEY SAID THAT THEY FIXED WHAT WAS NECESSARY TO BE FIXED WHEN I BROUGHT THE CAR IN 1-2 YEARS AGO. THIS IS UNACCEPTABLE AND I FEEL THAT THE NHTSA SHOULD BE DOING SOMETHING ABOUT THIS POTENTIALLY FATAL ISSUE WITH THIS CAR. I WAS TOLD TO WAIT FOR A MANAGER TO COME BACK IN THIS WEDNESDAY JULY 5TH. MY ACURA DEALERSHIP IS LOCATED IN ROSLYN, NY; CALLED RALLYE ACURA. THIS CAR IS A P.O.S., AND I WOULD LIKE TO KNOW IF THERE ARE ANY CLASS ACTION LAWSUITS AGAINST ACURA FOR THIS CAR. I HAVE FOUND OUT THAT THERE ARE NUMEROUS DESIGN FLAWS IN THE 2001-2002 MDX TRANSMISSIONS. PLEASE HELP TO FORCE ACURA TO RESOLVE THIS ISSUE AS THEY ARE NOT BEING COOPERATIVE NOR CAREFUL, WHICH I FEEL IS OUTRAGEOUS DUE TO THE DANGEROUS NATURE OF THIS TRANSMISSION ISSUE. ALSO, I DO NOT WANT A "REFURBISHED OR REBUILT" TRANSMISSION WHICH I HAVE BEEN INFORMED IS WHAT THEY ARE DOING. OBVIOUSLY WHATEVER THEY ARE DOING IS NOT WORKING. *NM
FROM THIRD GEAR INTO FOURTH GEAR, THE TRANSMISSION SLIPS, IT DISENGAGES LIKE IF IT'S IN NEUTRAL FOR JUST A FEW SECONDS, AND THEN GOES INTO THE NEXT GEAR WITH A JERK. NOW IT SEEMS LIKE THAT IT'S ALWAYS JERKING. ABOUT A YEAR OR TWO AGO, I HAD A MUCH LESS NOTICEABLE LOSS OF POWER INCIDENT WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON. THE DEALER CLEARED THE WARNING LIGHT AND ADVISED THAT THERE WAS NO PROBLEMS. ON 06/16/06 I BROUGHT THE VEHICLE TO THE DEALER TO REPLACE THE TRANSMISSION FLUID, BUT THAT DID NOT RESOLVE THE PROBLEM. THEY ADVISED I WOULD NEED A NEW TRANSMISSION. *NM
TRANSMISSION FAILURE AT 64,600 MILES. *JB
MY MDX HAS 85K MILES ON IT, AND THE TRANNY STARTED THE INFAMOUS GOING INTO NEUTRAL AT 30-40 MPH ON AN INTERMITTENT BASIS...I'VE DONE ALL THE VARIOUS OIL SENDING UNIT AND EGR VALVE FIXES BUT STARTED HAVING THE ABOVE PROBLEM ABOUT 7K AGO, BUT WHEN I TOOK IT TO THE DEALER THEY GAVE THE OLD HMMM, IF WE CAN'T REPEAT IT, WE REALLY CAN'T REPLACE IT.... THEN, THE ENGINE LIGHT CAME ON. I MADE AN APPT WITH THE DEALER (PLEASANTON ACURA), THEY GAVE ME A $69 A DAY RENTAL AND SAID THEY WOULD CHECK IT OUT. THEY DID, AND CONFIRMED THE ENGINE CODE WAS TIED TO THE DEFECTIVE TRANSMISSION. I ONLY HAD THE STANDARD WARRANTY (50K, 4 YR) . I RECEIVED A CALL BACK THE SAME DAY SAYING ACURA HAS AGREED TO PAY FOR THE TRANSMISSION, BUT I WOULD HAVE TO PAY FOR THE LABOR...$1,100. I THINK ACURA SHOULD HAVE TO ANNOUNCE AND SUPPORT A TOTAL RECALL. I NEVER THOUGHT I WOULD SPEND $1,100 ON A TRANSMISSION FOR A 2002 ACURA MDX WITH AN OUT THE DOOR PRICE OF ~$47,000 - UNBELIEVABLE! I POSTED THE ABOVE ON THE ACURAMDX.ORG WEBSITE AFTER DOING A GOOGLE SEARCH ON MDX TRANSMISSIONS AND FINDING HUNDREDS OF COMPLAINTS FROM CAR OWNERS ACROSS THE UNITED STATES, ALL HAVING THE SAME TRANSMISSION PROBLEMS ON 2002 MDX. APPARENTLY, ACURA EXTENDED THE TRANSMISSION WARRANTY ON THEIR 2002 TL'S WITH THE SAME TRANSMISSION PROBLEM BUT FOR SOME REASON HAVE AVOIDED ADDRESSING THE MDX WITH A FORMAL RECALL OR EXTENDED WARRANTY EVEN THOUGH THEY KNOW AND THE PUBLIC ALL KNOW THE TRANSMISSION WAS A DEFECTIVE DESIGN AND REALLY POSES A SAFETY R
DRIVING AT APPROX. 40 MPG. DURING ACCELERATION THE CAR DID NOT RESPOND AND THEN LURCHED FORWARD. THE SECOND TIME THE CAR DID NOT RESPOND DURING ACCELERATION GOING UP A HILL AND I STARTED TO LOSE MOMENTUM. ENGINE LIGHT FINALLY CAME ON AFTER APPROX 10 SECONDS. I WAS STUCK ON THE ROAD WITHOUT BEING ABLE TO MOVE THE VEHICLE OFF THE ROAD. DEALER CONCLUDED THAT IT WAS TRANSMISSION FAILURE. NO HELP IN SUBSIDIZING FIX AS VEHICLE WAS OUT OF WARRANTY. *NM
2002 ACURA MDX AUTOMATIC TRANSMISSION FAILURE OCCURRED AT 77K MILES. SYMPTOMS INCLUDED UP-SHIFT HESITATION BETWEEN 2-3 DRIVE GEARS, HARD AND JERKY TRANSMISSION CHANGES IN BOTH DRIVE AND REVERSE. THE SYMPTOMS STARTED TO GET PROGRESSIVELY WORSE AND MORE FREQUENT. I TOOK THIS MDX TO A LOCAL AAA-APPROVED, INDEPENDENT AUTO REPAIR SHOP FOR A DIAGNOSIS. THE SHOP'S REPAIR TECHNICIAN AND A TRANSMISSIONS SPECIALIST TEST DROVE THE MDX AND EXPERIENCED THE SAME TYPE OF SYMPTOMS. THEY RETURNED AND REPORTED THAT THE TRANSMISSION WAS INDEED FAILING. I HAD THE MDX TOWED TO THE ACURA DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE DEALERSHIP'S SERVICE DEPARTMENT CONFIRMED THAT THE TRANSMISSION WAS FAILING AND IT HAD TO BE REPLACED COMPLETELY. THE TRANSMISSION WAS REPLACED WITH A REBUILT UNIT BY THE ACURA SERVICE DEPARTMENT. A HISTORICAL NOTE: BACK IN THE FALL OF 2004, I RECEIVED NOTICE OF A MDX TRANSMISSION RECALL FROM ACURA. SHORTLY UPON RECEIVING THIS NOTICE I DID TAKE THIS MDX TO AN ACURA DEALERSHIP SERVICE DEPARTMENT AND HAD THE TRANSMISSION RECALL SERVICE DONE. *NM
DT*: THE CONTACT STATED THE TRANSMISSION IS FAILING ON THE VEHICLE. THERE IS AN NHTSA RECALL, #04V176000 CONCERNING THE POWER TRAIN: AUTOMATIC TRANSMISSION; HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE'S TRANSMISSION WAS NOT FAILING AT THE TIME OF THE RECALL. THE DEALERSHIP DETERMINED THE RECALL REPAIR SHOULD CONSIST OF INSTALLING AN OIL JET KIT. THE RECALL WAS PERFORMED ON AUGUST 12, 2004. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS 64,111. IN AUGUST 2005, THE CONTACT NOTICED THE TRANSMISSION SLIPPING UPON ACCELERATION INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS NOT A PROBLEM WITH THE VEHICLE'S TRANSMISSION. THE PROBLEM BECAME PROGRESSIVELY WORSE. IN JANUARY 2006, THE DEALERSHIP CONFIRMED THE TRANSMISSION WA SREPLACED AT CONTACT'S EXPENSE. A SAFETY CONCERN EXISTED AS ACKNOWLEDGED BY HONDA WHEN THE RECALL REPAIRS WERE MADE. THE REPAIRS HAVE NOT PREVENTED TRANSMISSION FAILURE. THEREFORE, CREATING A SAFETY HAZARD. *AK
DT: THE CONTACT HAD RECALL REPAIRS PERFORMED FOR NHTSA RECALL CAMPAIGN ID 05V385000 CONCERNING THE FRONT COIL SPRINGS. AFTERWARDS, HE NOTICED VIBRATION IN THE FRONT SUSPENSION AND THE VEHICLE PULLED TO THE LEFT. HE TOOK THE VEHICLE TO THE DEALER THAT PERFORMED THE RECALL REPAIRS. THE DEALER DETERMINED THE VEHICLE WAS OUT OF ALIGNMENT. THE DEALER PERFORMED A FRONT ALIGNMENT AND THIS CORRECTED THE PROBLEM. *AK UPDATED 1/23/2006 - *NM
CONSUMER CONCERNED ABOUT POTENTIAL DESIGN PROBLEM WITH HONDA & ACURA VEHICLES RE TOWING VEHICLE BEHIND A MOTORHOME, 2002 ACURA MDX BROKE LOOSE FM MOTORHOME AT THE UNIBODY FRAME.*MR
CONSUMER CONCERNED ABOUT POTENTIAL DESIGN PROBLEM WITH HONDA & ACURA VEHICLES RE TOWING VEHICLE BEHIND A MOTORHOME, 2002 ACURA MDX BROKE LOOSE FM MOTORHOME AT THE UNIBODY FRAME.*MR
2002 MDX TRANSMISSION NEEDED TO BE REPLACED.***NO ANSWER REQUIRED***. *MR THE SWAY BARS CRACKED SIX MONTHS AFTER PURCHASING THE VEHICLE, THE SUPPLEMENTAL RESTRAINT LIGHT ILLUMINATED AND IT TOOK 4 MONTHS TO GET IT FIXED. *JB
CONCERN REGARDING TOWING HONDA AUTOMOBILES BEHIND A MOTOR HOME.*MR THE CONSUMER STATED THE VEHICLE BROKE AWAY FROM THE MOTOR HOME AT THE UNIBODY FRAME AT 89-9 MPH AND T-BONED A LIGHT STANDARD AND ROLLED INTO THE DESERT. THE VEHICLE HAD A BREAK AWAY SYSTEM ON THE VEHICLE WITH A REGULAR BRAKE SYSTEM THAT OPERATES FROM THE MOTOR HOME BRAKE SYSTEM, BUT NEITHER OF THEM WORKED. *JB
MY WIFE WAS DRIVING OUR 2002 ACURA MDX ABOUT 35-40 MPH WHEN THE CAR LOCKED UP LIKE THE BRAKES WERE SLAMMED ON. CAR WAS IMMOBILE AND COULD NOT BE PUSHED OFF THE ROADWAY UNTIL THE ARRIVAL OF A TOW TRUCK. DEALER NOW HAS THE CAR AND SAYS IT WAS TRANSMISSION FAILURE. SYMTOMS ARE THE SAME AS DISCRIBED AS FAILURES IN A RECALL OF THIS VEHICLE. RECALL WORK WAS DONE ABOUT 5000 MILES AGO IN WHICH AN OILING DEVICE WAS INSTALLED TO CORRECT THE PROBLEM. FAILURE OCCURED ANYWAY AFTER THE CORRECTION. MY CONTENTION IS THAT THE REQUIRED INSPECTION OF THE GEARS WAS NOT PERFORMED CORRECTLY AND THE "FIX" WAS PERFORMED INSTEAD. THE DEALER SAYS I MAY BE LIABLE FOR 4500 DOLLARS TO REPLACE THE DEFECTIVE TRANSMISSION BECAUSE IT HAS 101000 MILES ON IT AND THEY ONLY WARRENTY IT TO 100000. IF THE PROBLEM WAS RECOGNIZED AT 96000 WHEN THE RECALL WORK WAS DONE, I WOULDN'T BE IN THIS PREDICAMENT- THANKS
DT: AFTER ACCELERATING THE CAR LOCKED UP AND HE SKIDDED 3 OR 4 FEET. HAS A CLICKING NOISE FROM THE TRANSMISSION. NOW THE CAR WON'T SHIFT GEARS OR GO OVER 10 MPH; HAD IT LOOKED AT AND WAS TOLD BY MANUFACTURER THAT IT WAS NOT COVERED IN THE RECALL. DID GET OTHER OPINIONS ON THE TRANSMISSION PROBLEM, AND WAS TOLD THAT THE FIRST PERSON THAT LOOKED AT IT WAS INCORRECT IN THEIR DIAGNOSIS.*AK
ON JANUARY 12, 2005 WHILE TRAVELING ON I-5 AT APPROXIMATELY 60 MPH THE TRANSMISSION IN MY 2002 ACURA MDX LOCKED UP. HINSHAW'S ACURA CONCLUDED THE FAILURE CAUSED DAMAGE TO THE HALF SHAFT, VTEC PRESSURE SWITCH, OIL FILTER HOUSING, INTERMEDIATE SHAFT, AND RIGHT OUTSIDE DRIVESHAFT. HINSHAW'S ACURA CONCLUDED ALL OF THESE ITEMS REQUIRED REPLACEMENT TO RESTORE MY MDX TO NORMAL. THEY GAVE ME A REPAIR ESTIMATE OF SEVERAL THOUSANDS OF DOLLARS. I INFORMED THEM THAT I HAVE ALWAYS COMPLIED WITH ALL OF THE SCHEDULED ACURA RECOMMENDED MAINTENANCE ITEMS ON MY MDX DURING THE WARRANTY PERIOD AND AFTERWARDS. IN FACT, THE MOST RECENT 60K MAINTENANCE WAS PERFORMED AT HINSHAW'S ACURA ON NOVEMBER 22, 2004. I ALSO INFORMED THEM THAT MY MAINTENANCE RECORDS WERE AVAILABLE FOR THEIR REVIEW FROM BOTH ACURA OF SEATTLE AND BELLEVUE ACURA. FOR THE RECORD, I HAVE BEEN THE SOLE OWNER AND DRIVER OF THIS VEHICLE SINCE IT WAS NEW. IT HAS NEVER BEEN OFF ROAD, ABUSED, OR BEEN INVOLVED IN AN ACCIDENT. THE LOCAL ACURA REPRESENTATIVE REFUSED TO ACKNOWLEDGE THE FAILURE OR CONSIDER REIMBURSEMENT FOR ANY DAMAGES. AFTER I FILED A COMPLAINT WITH ACURA CUSTOMER RELATIONS, THEY AGREED TO ONLY PAY HALF OF THE REPAIR COSTS. THE INJUSTICE IN THIS WHOLE EXPERIENCE STEMS FROM THE FACT THAT THIS VEHICLE WAS RECALLED BY ACURA (NHTSA CAMPAIGN ID NUMBER 04V176000) FOR EXACTLY THE SAME PROBLEM THAT CAUSED THE DAMAGES AND ENDANGERED MY LIFE AND THAT OF OTHER DRIVERS NEAR ME. I HAVE RIGOROUSLY FOLLOWED THE RECOMMENDED MAINTENANCE SCHE
WHILE THE CONSUMER WAS DRIVING AT 30 MPH SUDEENLY THE VEHICLE TURNED LEFT ON ITS OWN, THEN TURNED RIGHT ON ITS OWN, AND ACCELERATED.*AK
WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY HESITATED, IT THEN FIRMLY JERKED INTO ACCELERATION. *JB
WHILE DRIVING AND UPON HITTING THE BRAKES VEHICLE CONTINUOUSLY ACCELERATED. CONSUMER'S VEHICLE THEN HIT THE BACK OF ANOTHER VEHICLE. HOWEVER, THE VEHICLE COULD NOT STOP. HITTING THE BACK OF A THIRD VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
THE VEHICLE HAD A TRANSMISSION DEFECTIVE. *NM CAMPAIGN ID NUMBER : 04V176000. HONDA WAS UNABLE TO REMEDY THE TRANSMISSION DEFECT. THE VEHICLE TRANSMISSION CAUSED THE VEHICLE TO LURCH FORWARD. *TC
CONSUMER STATED TRANSMISSION WAS SLIPPING. HOWEVER, CONSUMER HAD THIS PROBLEM FOR THE LAST 2 YEARS. CONSUMER TOOK THE VEHICLE TO DEALER SEVERAL TIMES, BU TPROBLEM RECURRED. *AK
NHTSA RECALL 04V176000 CONCERNING AUTOMATIC TRANSMISSION. AFTER HAVING THE OIL COOLER RETURN LINES REVISED VEHICLE VIBRATED/JERKED, AND THE TRANSMISSION LOCKED UP. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
THE SRS LIGHT WAS ON CONSTANTLY. THE VEHICLE WAS SERVICED THREE DIFFERENT TIMES BEFORE THE CHIP WAS REPLACED. *NM THE VEHICLE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE SEVERAL TIMES BUT WAS UNSUCCESSFUL. *NM
WHILE DRIVING POWER STEERING FAILED, MAKING IT HARD FOR THE CONSUMER TO STEER THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE TRANSMISSION SLIPS UPON ACCELERATION, WHEN SHIFTING, IT SNAPS. THE VEHICLE WAS TAKEN TO THE DEALER STATED THE FAILURE MODE IS NOT CONSISTENT AND NOT RELATED TO THE RECALL. THE RECALL DATE IS APRIL 13, 2004. *LA THE DEALER'S DIAGNOSIS SHOWED FAILURE OF THE 3RD, 4TH AND REVERSE GEARS. THE DEALER REPAIRED THE VEHICLE UNDER THE PROVISIONS OF THE VEHICLE'S EXTENDED WARRANTY. *NM
CONSUMER WAS DRIVING AND ALL OF A SUDDEN THE SPEEDOMETER RAN WILD. SHE PULLED THE VEHICLE TO THE SIDE, AND TURNED IT OFF, BUT THE SPEEDOMETER KEPT MOVING AS IF THE VEHICLE WAS STILL RUNNING. CONSUMER THEN CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A ACURA DEALER, WHO TOLD HER THAT THE PROBLEM SOUNDED LIKE THE RECALL THAT WAS ON THIS KIND OF VEHICLE. CONSUMER LATER RECEIVED A RECALL. ON HER VEHICLE. CONSUMER DID NOT FEEL THAT THE PROBLEM WAS BEEN SOLVED, BECAUSE THE RPM GAUGE DID NOT GO BACK TO ZERO LIKE IT DID BEFORE THE ABOVE INCIDENT. WILL TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER EVALUATION.*AK
1.) THE AT SHIFT GEAR SLIDES OUT OF PARK EVEN WHEN VEHICLE IS TURNED OFF. VERY DANGEROUS FOR CHILDREN SHIFTING GEARS OUT OF PARK WHILE KEY IS OUT OF THE IGNITION! PER CONVERSATION WITH CONSUMER, THE DEALER HAS IDENTIFIED THAT THE SHIFT-INTERLOCK SOLENOID ASSEMBLY WAS DAMAGED AND REPLACED UNDER WARRANTY TO CUSTOMER'S SATISFACTION. ALSO LEARNED THAT 4-YR OLD BOY INSIDE VEHICLE POTENTIALLY DAMAGED GEAR SHIFT RESULTING IN FREE MOVEMENT FROM PARK TO OTHER GEAR(S). *MJJ 2.) ATF TEMP SENSOR REMAINS ON IN DASHBOARD EVEN WHILE TRANS IS COOL. ELECTRICAL PROBLEM CODE (DTC) PO710. 3.) THE D5 GEAR INDICATOR LIGHT REMAINS ON AND FLASHING WHILE DRIVING. VEHICLE WAS TOWED TO ACURA DEALER IN LATHAM,NY FOR ELECTRICAL REPAIRS. *JB
THE AIR CONDITIONER WAS BLOWING HOT AIR. THE DEALER DISCOVERED THAT THE CONDENSER HAD A HOLE IN IT AND AS A RESULT IT HAD LEAKED OUT ALL OF THE REFRIGERANT. THEY THINK IT MAY HAVE BEEN CAUSED BY A ROCK. AS A RESULT OF THAT ASSESSMENT, THIS REPAIR IS NOT COVERED UNDER THE WARRANTY EVEN THOUGH THE CAR HAS 22,000 MILES/21 MONTHS AND IS WELL WITHIN THE 4 YR/50,000 MILE WARRANTY. *AK
WHEN BRAKES WERE APPLIED THERE WAS A POPPING SOUND, ALSO, WHEN SWITCHING FROM FORWARD TO REVERSE THERE WAS A POPPING SOUND. *AK
UPON STARTING THE VEHICLE, THERE WAS A NOISE WHICH ALSO OCCURRED WHILE DRIVING. THE AUTOMATIC TRANSMISSION HAD TO BE REPLACED BECAUSE IT FAILED. ALSO, THE RACK AND PINION HAD TO BE REPLACED AT 12,000. *AK THE VEHICLE IS STILL HAVING PROBLEMS WITH THE RACK AND PINION. *JB
WHILE DRIVING AT ANY SPEED INTERMITTENTLY WITH BRAKES ENGAGED VEHICLE ROLLED FOR AN EXCESSIVE DISTANCE BEFORE COMING TO A STOP. VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS FOR THE SAME PROBLEM. DEALER INFORMED THE CONSUMER THAT THE BRAKES WERE WORKING NORMALLY.*AK
REAR BRAKE MAKES NOISE. *LA
DRIVER AND PASSENGER SIDE WINDOWS STREAK AFTER EXPOSURE TO WATER OR SNOW REDUCING DRIVER VISIBILITY. THE STREAKING OCCURS WHEN THE MDX IS PARKED IN RAIN/SNOW OR DRIVEN IN RAIN/SNOW. WHEN WINDOWS ARE ROLLED DOWN THEN BACK UP BOTH THE INSIDE AND OUTSIDE OF THE WINDOW ARE STREAKED WITH WATER AND DEBRIS. THIS WILL LAST FOR DAYS. BECAUSE OF THE SALT OR DIRT THAT SITS WITH THE WATER, VISIBILITY IS JEOPARDIZED AND DRIVING IS UNSAFE. THE STREAKS COVER 75% OF THE WINDOW MOVING FROM FRONT TO BACK LEAVING THE BACK 25% OF THE WINDOW WITH SOME VISIBILITY. *JB
CONSUMER STATED WHEN EVER AN ELECTRIC DEVICE LIKE A CELL PHONE OR LAPTOP COMPUTER WAS USED, THE AIRBAGS DEACTIVATED UNTIL THE DEVICE WAS TURNED OFF.*AK THE AIR BAGS WERE NOT RELIABLE UNTIL THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR MAINTENANCE. CONSUMER FELT AS THOUGH HE DIDN'T HAVE ANY CONTROL OVER THE AIR BAG SYSTEM. *PH. THE DEALER STATED A CELL PHONE OR LAPTOP COULD NOT BE ON OR NEAR THE SEATS. *JB
WHEN FILLING THE FUEL TANK TO ITS MAXIMUM CAPACITY FUEL WOULD SPILL OUT ONTO THE CONSUMER AFTER REMOVING THE NOZZLE. *AK
STEERING WHEEL VIBRATES WHEN DRIVING BETWEEN 70-75 MPH. TRIED SEVERAL SOLUTIONS WITH NO SUCCESS: A) TRIED RE-BALANCING TIRES B) TRIED NEW TIRES C) DEALER VISUAL INSPECTION NEGATIVE. *NLM
2002 ACURA MDX WITH APPROX. 17K MILES REPEATEDLY FORCIBLY DOWNSHIFTED FOR NO APPARENT REASON ON THE EVENING OF 5/28/03. DEALER REPRODUCED THE BEHAVIOR ON A TEST DRIVE ON THE MORNING OF 5/29/03 AND IS REPLACING THE TRANSMISSION WITHOUT ANY FURTHER DIAGNOSTICS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Acura MDX → · Every MDX year → · How the figures are calculated →