What owners reported
Newest filingsFiled Aug 4, 2026FL
Component or system that failed/malfunctioned: Frontal Airbag Deployment System / Airbag Control Module (ACU). The vehicle is currently towed and available for inspection upon request before any insurance salvage disposition. Safety risk: The non-deployment exposed the driver to severe direct impact forces against the steering wheel and cabin structure during a high-force frontal collision, significantly increasing the risk of traumatic head, neck, chest, and internal injuries. Reproduction/confirmation by dealer or service center: No, the vehicle was involved in a collision yesterday and was towed directly from the scene. It has not yet been inspected by an authorized Acura dealer or service center. Inspections by manufacturer, police, insurance, or others: The vehicle was picked up today by a towing/body shop representative for insurance evaluation. It has not yet been inspected by Acura/Honda corporate representatives. Police responded to the crash scene. Warning lamps or symptoms prior to failure: No warning lamps (such as an illuminated SRS/airbag light), error messages, or pre-existing symptoms were present prior to the collision. On [XXX], my 2013 Acura ILX (VIN: [XXX]) was involved in a frontal collision during a U-turn execution, resulting in severe structural deformation crushing the front end inward to the front tires. Despite the high-deceleration frontal impact, none of the frontal airbags deployed. No SRS warning lights or system fault indicators were acti
Filed Jul 14, 2026CA
I am submitting this complaint to document what I believe is a recurring defect involving the air conditioning compressor on my 2013 Acura ILX Hybrid. Vehicle history: * 2013: Vehicle purchased new. * 2019: Original A/C compressor failed and required replacement. * 2026: Replacement A/C compressor has failed again. This means the vehicle is now on its third A/C compressor since new. Based on my experience, each compressor has lasted only about 4–6 years before failing. The first compressor replacement, performed by an Acura dealer in 2019, cost approximately $5,700. I have now been quoted approximately $3,600 by an independent repair facility and approximately $5,200 by an Acura dealer for the current repair. In addition to the extremely high repair cost, I have found that many independent A/C repair shops are reluctant to perform this repair because of the complexity and expense of replacing the compressor on this hybrid model. Replacement options are also very limited because this compressor is essentially an Acura OEM-specific component, with few, if any, widely available equivalent alternatives. The current failure began with a rattling/chattering noise whenever the A/C was engaged. Eventually, the compressor load became severe enough that the accessory belt was thrown off when the A/C engaged. An independent mechanic inspected the vehicle, ruled out the belt tensioner, and concluded that the compressor is the source of the problem. While compressors are wear items, repla
Filed Jun 8, 2026CA
While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine restarts, loss of auto-stop functionality, charging-system issues, intermittent low-voltage behavior, and eventual no-start/jump-start conditions. The vehicle was inspected and diagnosed by an authorized Acura dealership. Diagnostic testing identified fault codes P0A78 (Motor Power Inverter Internal Circuit Malfunction), P1440 (Motor Power Inverter Module Output Circuit Malfunction), and P1437 (Motor Power Inverter Module Short Circuit). The dealership determined that the Motor Power Inverter had failed and required replacement. The failure affected vehicle propulsion, charging-system operation, and regenerative braking operation. Reduced acceleration and unexpected hybrid-system malfunction while driving created concerns regarding vehicle safety and reliability during normal operation. The Motor Power Inverter was replaced by an Acura dealership and the warning messages, drivability concerns, and related symptoms were resolved. I am submitting this complaint to document a confirmed Motor Power Inverter failure involving a 2013 Acura ILX Hybrid.
Filed Jun 1, 2026WA
My car has faulty code P0AE1 (Bypass Contractor Malfunction) that causes the 12v battery and hybrid battery failure. It also causes the brake less effective without hybrid assisting, and loss acceleration that are extremely dangerous while driving on road. This is well known issue for 2013 Acura ILX hybrid that triggers recall in Service Bulletin 20-021. My car has been inspected by Honda/Acura dealer, but the VIN is not in the recall campaign, so Acura denied the service warranty for this. I believe there are more vehicles that are effected that is not in the recall campaign VIN.
Filed Feb 16, 2026IN
IIU malfunction not valid for this vin, even though it is the exact issue that every other model faced. Acura REFUSED to complete the repair without paying $3400
Filed Jun 14, 2025GA
My 2013 acura ix hybrid does have issues as in service bulletin 20-021. Contacted dealer and got informed that was repaired recall and send me invoice for repairs in the amount of 2600 usd. Contacted manufacturer and been informed that no recall for my car vin is bot associated to recall above (20-021). Did check report from carfax and only repair on my car was some on battery in 2019 (attaching too). My car has exact same codes and diagnose from Nalley Acura service points to IMA inverter (p1440 & p1505) and needs to be replaced. As can be seen from my statements, entire diagnose points to exact same symptoms and car is also under same model and year but manufacturer didn’t include vin into recall to fix the issue. Please help me with resolving this issue and to get my car repaired under service bulletin as supposed to be from beginning. Attaching all conversations with manufacturer and also diagnose and dealer service advisor details.
Filed Jan 3, 202583,000 milesWA
The contact owns a 2013 Acura ILX. The contact received notification of NHTSA Campaign Number: 20V770000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to immediately come to a stop. The contact had to depress the brake pedal extremely hard to stop the vehicle. The brake warning light was illuminated. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the brakes had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000. Parts distribution disconnect.
Filed Jan 2, 2025TX
1. Bypass Contractor Malfunction causing multiple lights to be on due to faulty Intelligent Inverter UNIT (IIU)/Motor Power Invterter (MPI), causing error code P0AE1. Car is already repaired but still available for inspection if needed. 2. Car stalled on and off while getting onto freeway onramp 3. Yes, issue was reproduced by dealer and they recommended repairs 4. Vehicle was inspectd by Vandergriff Acura in Arlington, TX 5. There were no warning messages or indicators prior to the failure.
Filed Oct 22, 2024TX
The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Filed Oct 5, 2024WA
Luz de faros delanteros poca vicibilidad
Filed Aug 28, 2024CT
Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.
Filed Jun 14, 2024MD
Over the past few weeks the vehicle warning lamp states "Check Power Steering System." A customer service representative from Acura Dealer witnessed the problem. Then somehow it corrects itself for a while and steering is back to normal. My most recent diagnostic by an independent service center did not indicate a problem. However, 2 days later the problem reoccurred which caused the wheel to shake and stiffen while driving. The most difficulty experience is turning the wheel to park.
Filed Jun 1, 2024OK
Issue had not been persistent, on Sunday, May the 12th, 2024, while driving home, I was on a slight downward slope coming to a halt at a red light, when the car jolted slightly and the warning lights came. The auto-shutoff feature on the vehicle stopped working immediately. I was able to drive the car home, but after parking - the vehicle wouldn’t start again. Electronic screen on the radio came on and I could see error codes P1437 & P15A5. Also warnings on the dash to check IMA system, check charging system, check battery, check breaking system. Power steering locked up due to the voltage shortage. What is the reason/explanation provided by the dealer, as to what caused this issue? DTC'S P0A78 - MPI INTERNAL CIRCUIT MALFUNCTION, P1440 - MPI OUT CIRCUIT MALFUNCTION. MPI FAILING INTERNALLY, CAUSING 12V BATTERY TO LOSE CHARGE. Previously parts involved were recalled in Dec 2020, since American Honda didn’t not include my VIN they have refused to be of any assistance - monopolizing on being the only available source to change the parts. Had I received the recall, I would have had it addressed prior to the part going out. I’m 6330 miles over what they would have covered because I had no idea this was an issue until I found the safety bulletin which exactly described the recall and what happened to be my experience. Same issues, but I’m being told I couldn’t be included. They are charging me over $1400 for the part alone and then service which includes a complete removal of my bac
Filed Dec 28, 2023MO
Engine failure
Filed Oct 24, 2023TN
Hi - My driver's side door keeps unlocking and registering as if I am opening it as I am driving. I've attempted to have this fixed (stopped unlocking for about a year) but it has started back up within the last month. It's now come to my attention that upon searching for safety recalls on my car, that there was a recall back in 2012 (12V338000) on my car for what sounds exactly like the issue I've been having. I have an appointment to get Driveshaft Corrosion (20V-770) recall fixed on 11/6, but they do not have the other safety recall associated with my VIN number. Therefore, they are refusing to look at it without payment. I would hate to have to pay for a temporary fix again and I am extremely concerned that I cannot drive my vehicle without it unlocking and am really hoping this reaches the right audience. I am looking for assistance in having this resolved. Thank you!
Filed Jul 25, 2023PA
On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). They also stated there was a Service Bulletin 20-021 for tis issue with this car (same year /model). When a VIN check was performed, the vehicle did not come up on this TSB. I had the car towed to an acura dealer and they ran a diagnostic. They confirmed error codes P1440,P15A5,P0AE1,P0DA8 - all codes listed in the service builletin 20-021 for this vehicle year, make and model. I have no doubt, as the data indicates, this failure/incident was caused by the same issues which are covered under TSB 20-021 and this VIN should be included.
Filed Mar 14, 2023IL
There were two different times my Acura 2013 ILX was involved in two different accidents and the airbags didn’t deploy. 1. Back on 4/2018 brakes didn’t respond properly, then ceased to another vehicle and airbags didn’t deployed. No major injuries, but high bills. 2. January 2019, my husband was rear ended by an Audi, was sent to the opposite side of the street, car was total loss, airbags never deployed. He suffered MAJOR injuries, couldn’t walk for two months, used a walker after that for over two years, suffered dislocated discs, neck and his whole body is not the same anymore. Can’t tell anymore how many procedures he has been through.
Filed Sep 20, 2022NC
The car jerked while braking and then gave the code p1440. The ima light, check engine light, and brake light all came on. The car feels like it is dragging and does not have the same power. The battery is no longer charging nor is it indicating the battery is being used. It continues the have a jerk at rhe end of braking. It seems there is an extension warranty for certain Vins of this same year and make but mine is not included even though it has having the same problem
Filed Dec 7, 202191,000 milesVA
The contact owned a 2013 Acura ILX . The contact stated that while driving approximately 40 mph, the vehicle in front of her suddenly stopped. The driver depressed the brake pedal however, was unable to stop in time and crashed into the rear of an unknown Audi. The air bags did not deploy. The contact sustained injuries to the chest, neck, and head. The driver believes the impact knocked her unconscious. The contact stated she was in pain and had to seek medical attention. A Police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 91,000.
Filed May 4, 2021IL
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO ED NAPLETON ACURA (745 W LAKE ST, ELMHURST, IL 60126, (630) 559-0447) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Mar 30, 2021MA
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ACURA OF BOSTON (1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT UNLESS THE VEHICLE EXPERIENCES THE FAILURE, A LOANER VEHICLE WOULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Filed Mar 26, 2021FL
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Mar 18, 2021CA
CAR UNLOCKS MY ITSELF AFTER LOCKING.
Filed Feb 10, 202180,000 milesWI
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE PASSENGER'S SIDE AXLE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Filed Dec 16, 202089,000 milesVA
MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD NORMALLY TAKE 5 MINUTES, I DON'T KNOW HOW I EVEN MADE IT TO THE STATION WITHOUT PUSHING THE CAR MYSELF. I HAD TO TOW IT DIRECTLY TO THE ACURA DEALERSHIP. I HAVE OWNED THE CAR LESS THAN 2 YEARS AND HAVE HAD NO PRIOR ISSUES. ACURA NOTIFIED ME IT WAS MY FUEL INJECTOR AND COILS AFTER RUNNING THE DIAGNOSTIC. I HAD TO PAY $1,200 OUT OF POCKET BECAUSE MY WARRANTY EXPIRED. I WAS NOTIFIED THAT THIS WAS A COMPLETE PARTS ISSUE, A RARE OCCURRENCE, THERE WAS NOTHING I COULD HAVE DONE, THIS WAS A MANUFACTURING ISSUE. THEN I RECEIVED A CALL FROM ACURA AFTER THE PARTS WERE REPLACED THAT THEY FRIED OUT THE PCM-THE COMPUTER OF THE CAR. THEY STATED MY CAR WAS NOT DRIVEABLE UNTIL THE PCM WAS REPLACED AND THAT IT DID NOT SHOW IN THE DIAGNOSTIC UNTIL THEY REPLACED THE PARTS. SO NOW, A PARTS FAILURE LED TO AN ELECTRICAL FAILURE. THEY TOLD ME THERE WAS NOTHING LISTED IN THE SERVICE BULLETIN BECAUSE THIS WAS NOT A COMMON ISSUE. I HAD TO PAY AN ADDITIONAL $1,100 NOW TOTALING TO A $2,200 UNPRECEDENTED OUT-OF-POCKET EXPENSE FOR A MANUFACTURER FAILURE. THIS IS TERRIFYING BECAUSE MY CAR WAS WORKING COMPLETELY FINE
Filed Oct 21, 2020TX
THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...
Filed Aug 7, 2020MA
MY AIRBAG DEFLATOR EVERY YEAR HAS A MALFUNCTION AND I CAN'T PASS MY INSPECTION. THIS IS THE 3RD YEAR IN A ROW THAT THIS HAPPENS TO ME. NO ACCIDENT, AS SOON AS CAR STARTS UP ASKS TO CHECK AIRBAG SYSTEM.
Filed Jul 6, 202077,000 milesNY
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLACED. THE CONTACT CALLED ACURA OF WAPPINGERS FALLS LOCATED AT 1271 RT 9 S, WAPPINGERS FALLS, NY 12590, (845) 298-0400, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 77,000.
Filed Oct 7, 201982,274 milesCA
THE ELECTRONIC POWER STEERING WENT OUT WHILE I WAS DRIVING CAUSING THE STEERING TO BE VERY STIFF AND HARD TO CONTROL.
Filed Sep 29, 201948,700 milesGA
THE BRAKE FAIL STOPPING THE CAR WHILE DRIVING OFF THE HIGHWAY VIA EXITING RAMP, RAMP TRAFFIC WAS BUMPER TO BUMPER SLOW AT THE MOMENT AND MY CAR JUST ACCELERATE FROM A STOP, THE CAR SLIDE AHEAD AND HIT THE FRONT CAR.
Filed Aug 27, 201954,500 milesCA
I BELIEVE MY VIN # SHOULD BE INCLUDED IN THE RECALL FOR DRIVERS AIR BAG. I HAVE HAD THE DRIVERS AIR BAG FIXED JAN 2019 AND NOW WILL HAVE TO HAVE IT FIXED IN A COUPLE WEEKS AS THE AIR BAG LIGHTS ARE GOING ON AGAIN FOR THE DRIVERS AIR BAGS. I SEE THERE ARE RECALLS FOR 2013 ACURA ILX BUT FOR SOME REASON MY VIN # IS NOT COMING UP. PLEASE INVESTIGATE FURTHER.
Filed Aug 14, 201982,000 milesMD
I'M MOTION THE WIPER BLADES WILL EITHER STOP OR START WITHOUT PROMPTING. THE MOTOR IS DYING . THERE IS NO REPLACEMENT AT THIS TIME WHICH POSES A THREAT TO WIPERS NOT BE ACCESSIBLE DURING DRIVING IN RAIN OR SNOW CAUSING LITTLE TO NO VISIBILITY.
Filed Aug 7, 201948,000 milesMD
THE DRIVER SIDE SEAT HAS SOMETHING POPPING OUT IN THE LOWER LUMBAR AREA WHILE DRIVING. THIS CAUSES DISCOMFORT HOWEVER IT IS DIFFICULT TO REPLICATE THE ISSUE BUT IT HAPPENS EVERY DAY WHILE DRIVING
Filed Jul 31, 2019102,000 milesTX
I WENT IN FOR A AIRBAG RECALL BACK IN 2016 I GOT IN A CAR ACCIDENT ON 7/30/19 WHICH TOTALED MY CAR BUT MY AIR BAGS NEVER DEPLOYED WHICH CAUSED A INJURY TO THE LEFT SIDE OF MY HEAD FROM ME HITTING THE STEERING WHEEL . POLICE SAID THE AIRBAGS SHOULD OF DEPLOYED FROM HOW BAD THE ACCIDENT WAS .
Filed Dec 20, 201855,000 milesNY
TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE VEHICLE WAS STARTED, THE HEADLIGHTS ILLUMINATED DOWNWARDS AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARBONE SUBARU OF TROY (800 HOOSICK RD, TROY, NY 12180, 518-312-4300) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Filed Sep 25, 201846,000 milesMI
REAR LIGHTS STOPPED WORKING. I HAVE BREAK LIGHTS AND TURN SIGNAL BUT NO REAR LIGHTS. FRONT SUPENSION (OR SOMETHING UP FRONT)MAKES BOUNCING NOISE AT 45K ON THE VEHICLE.
Filed Jun 22, 201827,229 milesWA
TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. WHILE DRIVING VARIOUS SPEEDS, THE DOORS FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (855) 693-2564) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 27,229.
Filed Nov 25, 201775,000 milesPA
2013 ACURA ILX VEHICLES. IF THE MANUAL OR POWER DOOR LOCK IS ACTIVATED WHILE AN INTERIOR FRONT DOOR HANDLE IS BEING OPERATED BY AN OCCUPANT, THE CABLE CONNECTING THE INTERIOR DOOR HANDLE TO THE DOOR LATCH MECHANISM MAY BECOME LOOSE AND MOVE OUT OF POSITION. THERE IS A POSSIBILITY THAT THE CABLE CAN MOVE FAR ENOUGH OUT OF POSITION TO PREVENT THE DOOR FROM PROPERLY LATCHING.
Filed Apr 8, 2017NC
TAKATA RECALL: CAR DRIVEN BY MY SON IN COLLEGE. HE RETURNED FOR SUMMER LATE MAY 2016. VEHICLE TAKEN TO DEALER FOR RECALL. AIRBAGS NOT IN STOCK. LEFT FOR COLLEGE AGAIN LATE AUGUST WITH NEW AIRBAG NOT AVAILABLE. DEALER SAID THEY WERE INSTRUCTED BY ACURA TO DO PERSONALLY OWNED VEHICLES LAST. CALLED BY DEALER LATE 2016 THAT AIRBAG WAS IN - BUT CAR NOW 1000 MILES AWAY. TERRIBLE!!!!!
Filed Jan 13, 2017WI
TAKATA RECALL - ACCORDING TO HONDA CAMPAIGN NUMBER JY2: THE REMEDY PARTS NEEDED TO CONDUCT DRIVER'S AIRBAG INFLATOR RECALLS WILL START BECOMING AVAILABLE IN FALL 2016. ACURA WILL NOTIFY OWNERS WITH AN INITIAL LETTER AND A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE. THE SECOND LETTER WILL BEGIN MAILING MID-NOVEMBER 2016 AND CONTINUE THROUGH THE END OF JANUARY 2017. I HAVE NOT RECEIVED ANY CORRESPONDENCE SINCE THE INITIAL LETTER IN FEBRUARY 2016.
Filed Oct 13, 2016NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Sep 21, 2016NY
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Filed Sep 5, 2016OH
TAKATA RECALL: STATUS AS 09/05/16 "REMEDY NOT YET AVAILABLE ". THIS IS AN UNACCEPTABLE LENGTH OF TIME FOR ISSUE RESOLUTION. PROVIDE REMEDY BY 09/30/16.
Filed Aug 30, 2016TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION IN MARCH OF 2016 REGARDING NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Aug 9, 2016FL
TAKATA RECALL ...I HAVE NOT RECEIVED INFORMATION ABOUT ACURA REPLACING THE AIR BAGS.
Filed Aug 3, 2016OH
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Aug 1, 201649,000 milesWA
TAKATA RECALL. ACURA CALLED ME MID APRIL STATING THAT PARTS HAD BEEN ORDERED TO FIX THE RECALLED AIRBAGS OF MY CAR. I CALLED IN JULY TO DETERMINE WHEN THE PARTS WOULD BE IN AND THEY SAID THEY DIDN'T KNOW. THAT WAS OVER 90 DAYS AGO. I'M STARTING TO WONDER IF ACURA REALLY HAS THE PARTS AVAILABLE.
Filed Jul 1, 2016TX
TAKATA RECALL - I HAVE A RECEIVED A LETTER FROM ACURA FROM MARCH 2016 ADVISING OF THE SAFETY RECALL OF AIRBAGS. THE ACURA WEBSITE ADVISES TO "PLEASE CONTACT AN AUTHORIZED HONDA OR ACURA DEALERSHIP IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE REPAIRED". BUT THE DEALERSHIP ADVISES THEY DO NOT HAVE THE PARTS & CANNOT ADVISE A MORE ACCURATE TIMEFRAME OF WHEN I CAN SCHEDULE AN APPOINTMENT TO GET THE ISSUE RECTIFIED. IT HAS BEEN 3 MONTHS SINCE I FIRST RECEIVED THE LETTER, BUT THE STANDARD RESPONSE I RECEIVE IS "IT WILL BE SOMETIME DURING JUNE & AUGUST". I HAVE ALSO LOGGED A FORMAL CASE FOR MY INQUIRY (CASE# 04619491) ON APR 18, 2016 BUT HAVE NOT RECEIVED ANY FURTHER FOLLOW UPS. IT JUST DOES NOT SEEM THAT ACURA IS TREATING THIS ISSUE WITH URGENCY & HAVE BEEN VERY COMPLACENT, AS I HAVE RECEIVED NO ADDITIONAL NEW UPDATES. PLEASE ENFORCE ACURA TO DEAL WITH THIS MATTER MORE URGENTLY & EXPEDITE A RESOLUTION - AWAITING OVER 3 MONTHS WITH NO NEW PROGRESS UPDATES IS SIMPLY UNACCEPTABLE.
Filed Jun 4, 201631,000 milesNY
TAKATA RECALLS- CONTACTED DEALER THREE TIMES, THEY NEVER FOLLOWED UP WITH WHEN I CAN HAVE MY AIRBAGS FIXED
Filed May 23, 2016LA
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) AND WAS PLACED ON A WAITING LIST. THE CONTACT HAD BEEN WAITING FOR SEVERAL MONTHS FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Complaints 1-50 of 66, newest first, reproduced as filed.