2004 Thor California Wanderer Vortex

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members › underbody shields. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members › Underbody Shields1
000

3 safety recalls

Part 573 reports
Structure04V242000
Filed May 25, 200448 vehiclesThor California Inc.

Defect. ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.

Risk. UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.

Remedy. DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467. THIS RECALL WAS SUPERSEDED BY 06V-466.

Structure04V241000
Filed May 25, 2004224 vehiclesThor California Inc.

Defect. ON CERTAIN TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.

Risk. UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD. THIS COULD ULTIMATELY RESULT IN AN CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.

Remedy. DEALERS WILL ADD REINFORCING STEEL TO THE A-FRAME, INSTALL A NEW COUPLER WITH HIGHER WEIGHT CAPACITY, AND HIGHER CAPACITY SAFETY CHAINS. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.

Structure04V243000
Filed May 25, 200483 vehiclesThor California Inc.

Defect. ON CERTAIN 'TOY BOX' TRAVEL TRAILERS, IMPROPER WEIGHT DISTRIBUTION MAY OCCUR WHEN THE BACK OF THE TRAVEL TRAILER IS LOADED WITH CARGO.

Risk. UNDER CERTAIN LOAD CONDITIONS, THE IMPROPER WEIGHT DISTRIBUTION MAY CAUSE HANDLING PROBLEMS WITH THE TRAVEL TRAILER, INCLUDING BUT NOT LIMITED TO, POTENTIAL SWAYING OF THE TRAILER WHILE BEING TOWED ON THE ROAD, WHICH COULD ULTIMATELY RESULT IN A CRASH INVOLVING THE TRAVEL TRAILER AND THE TOW VEHICLE.

Remedy. DEALERS WILL ADD THE NECESSARY WEIGHT AT THE TRAILER'S A-FRAME, CHANGE THE TRAILERS A-FRAME TO A THICKER STEEL, AND CHANGE THE TRAILER'S COUPLER AND SAFETY CHAINS TO A HIGHER WEIGHT RATING. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY OR FEBRUARY 2005. OWNERS SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467.

What owners reported

Newest filings
Structure › Frame and Members › Underbody Shields
Filed Aug 31, 2005TX

DT: THE OWNER RECEIVED RECALL CAMPAIGN# 04V241000 IN NOVEMBER OF 2004 AND MADE AN APPOINTMENT FOR REPAIRS. THE OWNER CONTACTED THE DEALERSHIP WITHIN A WEEK. THIS WAS THE DEALERSHIP THAT HE PURCHASED THE RV FROM. THE DEALERSHIP WAS NOT AWARE OF THE RECALL. THEY WOULD NOT RETURN HIS PHONE CALLS. THEY DIDN'T SHOW MUCH INTEREST IN REPAIRING THE VEHICLE. THE OWNER SPOKE WITH THE DEALERSHIP,AND THEY CLAIMED THEY DIDN'T HAVE TO REPAIR IT. THE DEALERSHIP CLAIMED THEY ONLY DO SERVICE OF VEHICLES AS A COURTESY. THE OWNER CONTACTED THE MANUFACTURER IN JUNE OF 2005. THOR OF CALIFORNIA WAS NOT COOPERATING WITH THE RECALL. ON AUGUST 9,2005 THE OWNER TALKED WITH A REPRESENTATIVE OF THOR, WHO INSTRUCTED HIM TO GET THE INFORMATION OF A WELDER IN HIS AREA THAT COULD PERFORM THE RECALL REMEDY. THE OWNER GAVE THE CONTACT INFORMATION TO THE REPRESENTATIVE, AND HAS NEVER HEARD BACK FROM THOR. THE OWNER COULD HAVE THE RV TOWED UNTIL HE GOT IT REPAIRED. *AK (11/08/05) THE WELDS THAT HELD THE HITCH COUPLER TO THE FRAME ARE NOT STRONG ENOUGH. *SC

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 25, 2004. Source: NHTSA Office of Defects Investigation.