2000 Terex HR37

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment11V418000
Filed Aug 8, 2011109 vehiclesTerex Telelect, Inc.

Defect. TEREX IS RECALLING CERTAIN MODEL YEAR 2000 AND 2001 HR37M AND HR40M UTILITY TRUCKS MANUFACTURED FROM NOVEMBER 2000 THROUGH DECEMBER 2001. THE AERIAL DEVICES INSTALLED ON THESE TRUCKS MAY CONTAIN A LOWER BOOM LIFT CYLINDER WITH DEFECTIVE COMPONENTS. THE MATERIAL USED TO PRODUCE THE CYLINDER ROD ENDS WAS NOT TO SPECIFICATIONS.

Risk. THE CYLINDER ROD ENDS MAY CRACK CAUSING THE CYLINDER TO DISCONNECT WHILE IN USE. PERSONAL INJURY OR DEATH CAN OCCUR TO THE USER OR TO PERSONS AROUND THE VEHICLE.

Remedy. TEREX WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CYLINDER ROD ENDS FOR CRACKS. DEALERS WILL ALSO TEST THE CYLINDER MATERIAL FOR HARDNESS. THE SAFETY RECALL BEGAN ON AUGUST 30, 2011. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892 OR EMAIL TO [email protected].

Equipment09V168000
Filed May 19, 2009192 vehiclesTerex Telelect, Inc.

Defect. TEREX TELELECT, INC. IS RECALLING 192 MY 1999 THROUGH 2001 HR37 AND HR40 UTILITY TRUCKS MANUFACTURED FROM JUNE 21, 1999 THROUGH JANUARY 30, 2001, WHICH UTILIZE HYDRAULIC CYLINDER 437250D TO LIFT THE LOWER BOOM ASSEMBLY. THESE UNITS WERE BUILT WITH ROD EYE MATERIAL THAT WAS NOT TO SPECIFICATION IN THE LIFT CYLINDER.

Risk. THE ROD EYE MATERIAL MAY FAIL AND ALLOW THE BOOM AND PLATFORM TO FALL, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH TO THE OPERATOR OR PERSONS NEAR THE VEHICLE.

Remedy. TEREX WILL NOTIFY OWNERS AND REPLACE THE LOWER BOOM LIFT CYLINDER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 29, 2009. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20010200Routine
2000 — this page0200Routine
19990100Routine

Compare every HR37 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 8, 2011. Source: NHTSA Office of Defects Investigation.