Owners filed 108 complaints about this vehicle with federal regulators, most often about the equipment › appliance › air conditioner. It has been recalled 5 times.
When it fails
05700057,000 milesMedian miles at failure
25 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel System, Gasoline › Fuel Injection System
7
1
0
0
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
7
0
0
0
Vehicle Speed Control › Cables
6
2
0
1
Air Bags
5
3
0
3
Service Brakes, Hydraulic
4
0
0
0
Equipment › Appliance › Air Conditioner
4
0
0
0
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
4
0
0
0
Engine and Engine Cooling › Engine › Gasoline
4
0
0
0
Air Bags › Frontal
4
4
0
5
Vehicle Speed Control › Accelerator Pedal
3
0
0
0
5 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor05V452000
Filed Oct 5, 2005801 vehiclesAmerican Suzuki Motor Corp.
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Risk. THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy. DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
Fuel System, Gasoline04V427000
Filed Aug 30, 2004172,093 vehiclesAmerican Suzuki Motor Corp.
Defect. ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Risk. FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Vehicle Speed Control › Cables03V512000
Filed Dec 5, 2003196,876 vehiclesAmerican Suzuki Motor Corp.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.
Risk. IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Filed Apr 27, 200159,888 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER TEMPERATURES BELOW -25 DEGREES, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. FUEL SYSTEM PRESSURE COULD INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Risk. FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSTALL A REDESIGNED INTAKE MANIFOLD VACUUM UNION AND A NEW FUEL PRESSURE REGULATOR. OWNER NOTIFICATION BEGAN JUNE 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Wheels00E080000
Filed Dec 26, 200098 vehiclesAmerican Suzuki Motor Corp.
Defect. EQUIPMENT DESCRIPTION: STEEL REPLACEMENT WHEELS, PART NO. 4310-665D21-27S, USED FOR SPARE PARTS ON 1999-2001 SUZUKI GRAND VITARA AND 2001 SUZUKI GRAND VITARA XL-7 MULTIPURPOSE PASSENGER VEHICLES. THE AFFECTED WHEELS WERE PRODUCED FROM JULY 30 THROUGH SEPTEMBER 20, 2000. THE THICKNESS OF THE STEEL WHEEL INBOARD OF THE AREA WHERE THE WHEEL RIM IS WELDED TO THE WHEEL DISK IS LESS THAN THE DESIGN SPECIFICATION.
Risk. THIS CONDITION CAN LEAD TO CRACKING OF THE WHEEL, GRADUAL LOSS OF AIR IN THE TIRE, AND POSSIBLE LOSS OF VEHICLE CONTROL.
Remedy. DEALERS WERE NOTIFIED TO REMOVE ANY OF THESE AFFECTED WHEELS FROM THE STOCK INVENTORY AND RETURN TO AMERICAN SUZUKI MOTOR COMPANY. SUZUKI WILL NOTIFY ANY END USERS WHICH PURCHASED THE REPLACEMENT WHEELS OF THE DEFECT AND TO RETURN THEIR WHEELS TO SUZUKI FOR A FREE REPLACEMENT.
What owners reported
Newest filings
Service Brakes
Filed Sep 29, 2017NY
BRAKE LINE ROTTED AWAY ALL BRAKES AND FLUID LOST
Fuel/Propulsion System
Filed Sep 17, 2015163,000 milesNJ
TL* THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. WHILE DRIVING APPROXIMATELY 5 MPH, A FUEL ODOR EMITTED INSIDE THE VEHICLE. WHEN THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 01V146000 (FUEL SYSTEM, GASOLINE) AND 04V427000 (FUEL SYSTEM, GASOLINE), BUT WAS NOT DIAGNOSED OR REPAIRED TO DUE THE MILEAGE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Power Train
Filed Feb 4, 2013131,559 milesNY
THE VEHICLE AT HIGHWAY SPEEDS FROM 45 TO 55 MILES PER HOUR WILL LOSE COMPLETE POWER DROPPING FROM 45 OR 55 TO 10 OR 15 MPH VERY RAPIDLY WHEN THIS HAPPENS YOU HAVE NO CONTROL OF ACCELERATION OR VEHICLE TILL IT REACHES THE 10 TO 15 MPH RANGE LEAVING YOU IN A VERY DANGEROUS POSITION IF YOU ARE NOT CLOSE ENOUGH TO THE SHOULDER OF THE ROAD TO PULL OFF LEAVING YOU THE POSSIBILITY OF BEING IN A COLLISION WITH FASTER APPROACHING VEHICLES FROM THE REAR THIS IS A SERIOUS PROBLEM THAT COULD RESULT IN DEATH FROM A REAR END COLLISION AND APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS AND THE DEALERS HAVE NO EXPLANATION FOR THIS FAILURE. THIS HAS BEEN AN ON GOING PROBLEM FROM JULY OF 2012 TO THE CURRENT DATE OF 2/4/2013. *TR
Steering
Filed Feb 14, 201198,000 milesCA
TL*THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, SHE WOULD HEAR A LOUD SQUEAKING NOISE. ALSO WHEN SHE MADE TURNS AT LOW SPEEDS, THE NOISE GETS LOUDER. THE VEHICLE WAS INSPECTED BY SEVERAL INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE VIN WAS UNAVAILABLE.
Vehicle Speed Control › Cables
Filed Jun 7, 2010CA
CONSUMER EXPRESSES DISCONTENT REGARDING RECALL FROM SUZUKI CORPORATION *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING IT WAS THE SECOND NOTICE, BUT HE NEVER RECEIVED THE FIRST NOTICE. THE CONSUMER WAS TOLD THE REPAIRS WOULD NEED TO BE PERFORMED BY TRAINED MECHANIC WHICH WAS 80 MILES AWAY.
Service Brakes, Hydraulic › Foundation Components › Drum › Wheel Cylinders
Filed Jan 31, 200831,734 milesCO
TL*THE CONTACT OWNS A 1999 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE AND THE BRAKE ADJUSTMENT PIN IN THE REAR DRIVER SIDE WHEEL WAS LOOSE. THE SPRING THAT HELD THE WHEEL IN PLACE FAILED, WHICH ALLOWED IT TO MOVE FREELY INSIDE THE BRAKE DRUM. THE SPRING FLIPPED UP AND CAUSED THE BRAKE SHOE, DRUM, AND BRAKING KIT TO FAIL. PRIOR TO THE FAILURE, AAMCO INSPECTED THE REAR AND FRONT BRAKES AND STATED THAT THEY WERE 50% WORN. THE CONTACT PLACED THE WHEEL BACK ON THE VEHICLE AND DROVE APPROXIMATELY SIX BLOCKS WHEN HE HEARD THE NOISE. THE CONTACT TOOK THE VEHICLE BACK TO AAMCO BECAUSE THE GRINDING NOISE BECAME VERY LOUD. AAMCO STATED THAT THE FAILURE WAS NOT CAUSED BY THE INSPECTION. THE CONTACT CALLED SUZUKI'S CUSTOMER SERVICE LINE TO FIND OUT IF THE FAILURE WAS COMMON. SUZUKI STATED THAT NO ONE COULD TALK TO THEIR TECHNICAL DEPARTMENT UNLESS THEY WERE A DEALER. THE CONTACT NOTIFIED THE SUZUKI DEALER SO THAT THEY COULD CALL THE MANUFACTURER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 31,734.
Service Brakes, Hydraulic
Filed Jan 14, 2008CA
WHEN I BRAKE MY CAR PULLS TO ONE SIDE AND LOSES CONTROL. IT IS LIKE IT IS ON ICE AND ONE TIME IT SPUN AROUND, EVEN THOUGHT I WAS GOING SLOW. MY CAR IS REGULARLY MAINTAINED. *TR
Air Bags
Filed Jun 6, 200633,000 milesNY
DT*: THE CONTACT STATED THE AIRBAG LIGHT IS CONSTANTLY ILLUMINATED. THE DEALERSHIP HAS REPLACED THE AIRBAG SYSTEM MODULE TWICE, BUT THE PROBLEM RETURNED. THE WINDSHIELD WIPERS WERE INOPERATIVE. UPDATED 06/19/06. *JB
Engine and Engine Cooling › Engine › Gasoline
Filed Jan 5, 200695,850 milesPA
VEHICLE SUDDENLY AND UNEXPECTEDLY LOSES COMPLETE ENGINE POWER AT HIGHWAY SPEEDS AND VEHICLE SPEED RAPIDLY DROPS TO UNDER 10 MPH. ENGINE RUNS VERY ROUGH AND THERE IS NO RESPONSE WHEN DEPRESSING ACCELERATOR PEDAL. MUST IMMEDIATELY PULL OVER (IF POSSIBLE) AS VEHICLE IS NOT DRIVABLE. AFTER WAITING SEVERAL MINUTES, ENGINE OPERATION RETURNS TO NORMAL BUT POWER LOSS WILL USUALLY REOCCUR ANYTIME AS QUICKLY AS WITHIN THE NEXT SEVERAL MINUTES OR AS LONG AS A DAY OR TWO. ENGINE POWER LOSS MAY LAST AS LITTLE AS A MINUTE OR TWO OR FOR SEVERAL MINUTES AND CHECK ENGINE LIGHT COMES ON. *JB
Unknown or Other
Filed Nov 30, 2005CA
CONSUMER COMPLAINT REGARDING THERE NO LONGER BEING A SUZUKI DEALER IN HIS AREA AND CAN NOT GET RECALL WORK DONE. *TS *THE CONSUMER REQUESTED THAT SUZUKI COULD MAKE ARRANGEMENTS FOR THE INSTALLATION OF THE SAFETY RECALL. THE CONSUMER WOULD HAVE TO DRIVE 120 MILES IN ORDER TO HAVE THE VEHICLE REPAIRED. *SC
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed Nov 17, 2005GA
DT: THE CONTACT RECEIVED NHTSA RECALL 04V427000L FOR THE FUEL SYSTEM PRESSURE REGULATOR FIRST IN 2004. WHEN CALLING THE DEALER SHE LEFT A MESSAGE ON THEIR ANSWERING MACHINE, AND THEY DID NOT CALL HER BACK. SHE RECEIVED A SECOND RECALL NOTICE . AGAIN, SHE LEFT A MESSAGE WITH THE DEALER'S ANSWERING MACHINE AND NO ONE HAS CALLED HER BACK. WHEN TRYING TO CALL THE MANUFACTURER SHE WAS UNABLE TO GET THROUGH THEIR PHONE SYSTEM. *AK
Air Bags › Side/WindowCrash2 injured
Filed Jun 8, 2005125,000 milesMD
DT: DRIVERS' SIDE AIR BAG DID NOT DEPLOY IN THE EVENT OF AN ACCIDENT WHILE DRIVING 35 MPH. *AK
Air BagsCrash1 injured
Filed Mar 14, 2005HI
WHILE DRIVING APPROXIMATELY 40 MPH CONSUMER LOST CONTROL OF VEHICLE. IT THEN SKIDDED AND FLIPPED OVER, HITTING THE FRONT FIRST. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
Engine and Engine Cooling › Exhaust System › Emission Control
Filed Dec 23, 2004AZ
RECALL CAMPAIGN FOR THE SUZUKI RECOMMENDED REPLACING THE 4 OXYGEN SENSORS. *BF THE 4-WHEEL DRIVE GEAR WOULD NO LONGER SHIFT, IT WAS DISCOVERED YEARS LATER THAT IT WAS NOT ASSEMBLED CORRECTLY. THE CONSUMER HAD EMISSION PROBLEMS. THE CONSUMER STATED WHEN HE TOOK THE VEHICLE IN FOR REPAIRS FOR TWO PROBLEMS, THE VEHICLE CAME BACK WITH UNRELATED PROBLEMS SUCH AS THE BRAKES WHICH THE DEALER STATED NEEDED TO BE ADJUSTED, THE FRONT BUMPER WAS HANGING OFF AND WAS MISSING THE SECURING BOLTS, THE VEHICLE DID NOT HAVE ANY HEAD LIGHTS, IT WAS SUBSEQUENTLY DETERMINED BY AN ELECTRICAL REPAIR SPECIALIST THAT THE HEAD LIGHT RELAY WAS INTERNALLY DAMAGED, THE CONSUMER STATED THE WAS ALSO AN UNIDENTIFIABLE FUEL LEAK. *JB
Vehicle Speed Control › Accelerator Pedal
Filed Dec 2, 200456,000 milesKY
CONSUMER WAS DRIVING UP A STEEP HILL AND WHEN APPROACHING THE TOP OF THE HILL HE GRADUALLY PRESSED ON THE BRAKES, AS WELL AS LETTING THE GAS GO, FOR SOME REASON INSTEAD OF THE VEHICLE STOPPING, IT KEPT GOING WITH INCREASED SPEEDS. CONSUMER HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. WHEN ATTEMPTING TO RESTART THE VEHICLE IT JUMPED AND ACCELERATED WITHOUT PRESSING THE GAS. THERE WERE NO INJURIES. *AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 12, 200484,000 milesNY
THE ENGINE SUDDENLY STARTED MAKING A LOUD NOISE AS IF THE MUFFLER WAS BROKEN. A MECHANIC INSPECTED THE VEHICLE AND INDICATED THAT THE EXHAUST PIPE WAS BROKEN WHERE IT COMES OUT FROM THE ENGINE. *JB MECHANIC INDICZ=ATED THAT PROBLEM WAS VERY COMMON FOR SUZUKI. *AK
Vehicle Speed Control
Filed Jun 25, 2004PR
INTERMITTENTLY THE VEHICLE WOULD RAPIDLY ACCELERATE. THE CONSUMER HAD TO TURN OFF THE IGNITION SWITCH TO STOP THE VEHICLE. THE DEALERSHIP KEPT THE VEHICLE FOR 1 DAY, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 20, 2004NY
WHILE DRIVING 65 MPH CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE. THEN, VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. *AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 19, 200489,000 milesNY
WHILE DRIVING ENGINE MADE LOUD RATTLING NOISE AND FAILED.. AAA CALLED TO TOW VEHICLE. UPON INSPECTION BY INDEPENDENT MECHANIC DETERMINED TIMING CHAIN FAILED. WAS MENTIONED THAT THIS WAS A COMMON FAILURE WITH THIS PARTICULAR VEHICLE. *AK
Vehicle Speed Control › CablesCrash
Filed Apr 1, 200471,761 milesMI
WHILE DRIVING 50 MPH VEHICLE ACCELERATED TO A HIGH RATE, CAUSING IT TO ROLL OVER. DEALERSHIP NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WHEN VEHICLE HIT SNOW, AIRBAGS FAILED TO DEPLOY. ALSO, WHEN INCIDENT OCCURRED, CONSUMER WAS DRIVING HOME FROM HAVING RECALL REPAIR MADE ON ACCELERATOR CABLE. *LA
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 5, 2005. Source: NHTSA Office of Defects Investigation.