8FT X 20 FT FOOD CONCESSION TRAILER WAS PURCHASED DIRECTLY FROM MANUFACTURER - ROCK CITY TRAILERS, FACILITY #7115557. AFTER TOWING THE TRAILER HOME AND TO ONE EVENT WE FOUND THAT ONE SIDE OF THE STEEL TOWING ASSEMBLY WAS BROKEN ALMOST ALL THE WAY THROUGH. THE GENERATOR AND PROPANE TANK SIT ATOP THIS ASSEMBLY. UPON FURTHER INSPECTION IT BECAME APPARENT THAT THE MANUFACTURER USED 2 PIECES OF STEEL IMPROPERLY WELDED TOGETHER FROM UNDERNEATH AND CONCEALED WITH PAINT RATHER THAN USING 1 SOLID PIECE OF STEEL. HAD THIS PIECE BROKEN ALL THE WAY THROUGH WHILE DRIVING THE GENERATOR AND PROPANE TANK COULD EASILY HAVE CRASHED TO THE GROUND AND EXPLODED. WE CONTACTED THE MANUFACTURER AND THEY SAID IT LOOKED AS THOUGH IT WAS "CUT" AND ASKED IF "WE KNEW ANYONE WHO WOULD DO THIS TO US" WHICH IS ABSOULTELY ABSURD. WE'VE HAD 3 INDEPENDENT CERTIFIED WELDERS LOOK AT THE TRAILER AND ALL CONCUR THAT THIS WAS IN FACT 2 PIECES OF STEEL IMPROPERLY WELDED TOGETHER. ADDITIONALLY, THE GAUGE OF STEEL WAS TOO LIGHT FOR THE PURPOSES INTENDED. AT THIS TIME WE HAVE CONTACTED OUR ATTORNEY AND ARE IN THE PROCESS OF HAVING THE ORIGINAL TOWING ASSEMBLY REPLACED BY A LOCAL CERTIFIED WELDER AS WE DO NOT TRUST THE MANUFACTURER CONSIDERING THE CONDITION OF THE PRODUCT THEY INITIALLY DELIVERED AND THEIR REACTION TO OUR COMPLAINT. THE MANUFACTURER HAS NOT ACKNOWLEDGED THAT THIS WAS THEIR ERROR AND THEY CONTINUE TO BUILD AND SELL THESE UNITS DIRECTLY TO THE PUBLIC. WE HAVE NO IDEA IF THIS IS THEIR NORMAL COURSE OF BUSI
2014 Rock City 8x20 Concession Trailer
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure
Filed Apr 22, 2014VT
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.