The hitch side of the roof began to collapse where the roof met the front curved panel. We experienced water and leaking issues despite our regular maintenance of seals. We finally took it into a repair business to have the roof opened up to determine the cause. The roof panel was not secured to the framing. Due to this the roof panel had completely separated and pulled apart, leaving a large cavity the width of the trailer. My primary concern is that this could have posed some serious risks while transporting this at high speeds. My secondary concern is not only what else was possibly not properly secured, but are any other trailers made with ours also not properly secured. I attempted to reach out to the company prior to this incident for the 12mo warranty information and after this incident via the better business bureau. They have been consistently non-responsive. We carry insurance on our vehicle but I worry about continuing to transport it, in case there are other framing issues hidden we have not yet found.
2021 Riverside Intrepid
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsUnknown or Other
Filed Jul 16, 2023TN
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2021Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.