DEAR SIR/MADAM RENAULT DUSTER NEW CAR. SINCE LAST ONE YEAR VERY BAD SERVICE FROM RENAULT AFTER SALES IN RIYADH (SAUDI ARABIA) WORKSHOP FOR THE FOLLOWING PROBLEMS AS FOLLOWS. (THESE PROBLEMS SINCE BEGINNING TILL NOW AND I VISITED SEVERAL TIME TO WORKSHOP) 1. WARMER HEATER PROBLEM 2. BREAK JERK 3. AIR LEAK LAST VISIT THERE WAS BIG MEETING IN RENAULT SHOWROOM FOR THIS ISSUE AS I TOLERATED TOO MUCH EVEN THEY AGREED IF PROBLEM OCCURS AGAIN WE WILL SURRENDER CAR AND GET BACK OUR MONEY BECAUSE SAME THING WE INFORMED TO MINISTRY OF COMMERCE AND MEDIA. THIS WE WILL GET HELP FROM MINISTRY AND MEDIA TO PUBLISH TO AWARE OF PUBLIC KNOWLEDGE CC. MINISTRY OF COMMERCE CC. SABQ NEWS PAPER CC. OTHER MEDIA SOURCE NOTE: AFTER SALES MANAGER - [XXX] - GM, JUST IGNORING CUSTOMER COMPLAINT TILL WARRANTY FINISH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2014 Renault Duster
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEngine
Filed May 8, 201510 milesTX
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.