Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 1 time.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling › Engine | 1 | 0 | 0 | 0 |
Defect. CERTAIN PASSENGER VEHICLES FITTED WITH FRONT SEAT BACKS, WHICH DO NOT MEET PORSCHE'S STRENGTH STANDARDS.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE SEATS COULD TWIST, TILTING ON ONE SIDE TO THE REAR, POSSIBLY RESULTING IN PERSONAL INJURY TO THE VEHICLE OCCUPANT.
Remedy. DEALERS WILL REPLACE BOTH THE FRONT SEATS. OWNER NOTIFICATION BEGAN ON APRIL 26, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
2003 PORSCHE 911 C4S COUPE: CATASTROPHIC ENGINE FAILURE IN NEW YORK. WOULD LIKELY HAVE CAUSED A SERIOUS ACCIDENT, IF HAD STILL BEEN ON I-87. MOMENTS BEFORE, DIVERTED TO NEARLY EMPTY RT-9. FROM WEB RESEARCH AND DISCUSSIONS WITH PORSCHE SERVICE CENTERS, I ESTIMATE THAT 1ST GEN WATER COOLED BOXER ENGINES IN BOXSTER AND 911 DURING '99-'08 HAVE HAD > 5% CATASTROPHIC FAILURE RATE ASSOCIATED WITH THE INTERMEDIATE SHAFT SYSTEM (SHAFT, BEARINGS, LUBRICATION SYSTEM). THE 2ND GEN WATER COOLED BOXER ENGINES INTRODUCED IN 2009 ELIMINATED THE INTERMEDIATE SHAFT. MY EXPERIENCE INDICATES PORSCHE AG AND PORSCHE NA HAVE BEEN CONDUCTING A COVER-UP BY PERSUADING AUTHORIZED SERVICE CENTERS TO RETURN THE ENGINES UNOPENED TO PORSCHE AG, WHERE THEY DO A NICE BUSINESS SALVAGING THE CASE FOR REMANUFACTURED ENGINES SOLD BACK TO VICTIMS. THAT HAPPENED TO ME AT PEPE PORSCHE. AT FIRST, THEY SAID THE 'INTERMEDIATE SHAFT BOLT' BROKE. THERE IS NO SUCH PART, ALTHOUGH THERE IS A THREADED END. MY 3RD PARTY WARRANTY COMPANY SAID, 'SORRY, FINE PRINT, WE DO NOT COVER FAILURES CAUSED BY BROKEN BOLTS'. PEPE LATER ADMITTED THAT THE FUNDAMENTAL FAILURE MECHANISM WAS LIKELY INTERMEDIATE SHAFT BEARINGS. THE WARRANTY COMPANY DEMANDED AN INSPECTION. BY THEN, THE BROKEN ENGINE WAS LONG GONE, AND I HAD SPENT $13,000 FOR INSTALLATION OF A REMANUFACTURED ENGINE. I FOUGHT PORSCHE AG, PORSCHE NA, AND PEPE FOR SATISFACTION (BY MYSELF, WITHOUT AN ATTORNEY). I FINALLY SETTLED FOR 50% BACK FROM PEPE. WATCHING THE TOYOTA STORY VIS A
1 of 1 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 18, 2004. Source: NHTSA Office of Defects Investigation.