2002 Oldsmobile Intrigue

Routine

Owners filed 64 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

47 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System20
000
Steering5
000
Engine and Engine Cooling › Exhaust System3
100
Engine3
000
Electrical System › Ignition › Switch3
000
Electrical System › Alternator/Generator/Regulator3
000
Steering › Rack and Pinion2
000
Steering › Hydraulic Power Assist › Pump2
000
Power Train › Automatic Transmission2
000
Exterior Lighting › Headlights2
000

3 safety recalls

Part 573 reports
Electrical System › Ignition14V400000
Filed Jul 3, 20145,877,718 vehiclesGeneral Motors Llc

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Steering09E005000
Filed Feb 17, 2009979 vehiclesDorman Products, Inc.

Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

Steering08E063000
Filed Oct 17, 20083,855 vehiclesDorman Products, Inc.

Defect. DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Risk. IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

What owners reported

Newest filings
Electrical System
Filed Jul 1, 202555,000 milesWV

The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally the vehicle took one or two days to start. The contact stated that several independent mobile mechanics had stopped by the residence to inspect the vehicle and it was confirmed that the body control module had failed and needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The failure mileage was approximately 55,000.

Electrical System
Filed Aug 29, 2018110,000 milesMI

PARKED CAR AT WORK, SAT FOR 7 HOURS, WOULD NOT START AT END OF SHIFT. ACTED LIKE DEAD BATTERY BUT WITH NO CLICK. JUMP STARTED, WHILE DRIVING NOTICED THE FOLLOWING NOT WORKING: SPEEDOMETER, ODOMETER, TRIP MILEAGE, FUEL GAGE, DASH LIGHTS, TACHOMETER, OTHER WARNING LIGHTS LIT UP. PARKED AT HOME, SHUT ENGINE DOWN, RESTARTED, ALL AREAS FUNCTIONING PROPERLY. LEFT OVER NIGHT, NEXT MORNING SAME PROBLEMS WITH EXCEPTION DASH LIGHTS CAME ON. ALL LIGHTS DIM WHEN IGNITION IS ENGAGED.

Electrical System
Filed Jun 1, 2018MO

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE ODOMETER FAILED TO DISPLAY THE MILEAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE EXTERIOR TAIL LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO CABLE DAHMER BUICK GMC OF INDEPENDENCE (3107 S NOLAND RD, INDEPENDENCE, MO) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Electrical System
Filed Sep 28, 201721,200 milesMO

I HAVE A 02 OLDS INTRIGUE AND IT HAS A FLICKERING IN INTENSITY ISSUE WITH THE HEADLIGHTS. THIS IS A DRIVING DISTRACTION NOT JUST FOR ME BUT ANYONE IN FRONT OF ME ...AS THEY MAY FEEL BRIGHTED OR IT MAY DISTRACT THEM AND THEY MAY VERE AWAY FROM ME. I HAVE HAD PEOPLE SLOW DOWN WHEN DIRECTLY IN FRONT OF ME BECAUSE THEY THOUGHT I WAS SIGNALING THEM WITH MY LIGHTS, ALSO GOD FORBID A COP EVER SEE MY CAR DOING THIS HERE IN MO THEY MAY THINK I'M WARNING OTHERS OF A COP IN THE AREA. I'VE READ UP ON THIS AND GM SAYS ITS NORMAL OPERATION BUT YET MANY OF US OWNERS ARE HAVING THE SAME ISSUES. THEY PUT OUT DIFFERENT ALTENATORS BUT THE ONLY ONE I'VE READ ABT SUCCESS WITH COST UPWARDS OF $400+ DOLLARS. THIS IS A DEFECTIVE ALTENATOR ISSUE THAT DROPS OUT FOR A FEW SECONDS AND THATS WHAT CAUSES THE PULSING OF LIGHTS. IF I WANTED TO BE IN A DANCE HALL I WOULD GO, MY VISION IS ALREADY COMPROMISED AND THIS IS A SERIOUS DISTRACTION.

Seats
Filed Feb 3, 2017115,000 milesNY

SEAT HEATER BURNED THROUGH THE SEAT AND MELTED MY COAT.

Power Train
Filed Jan 26, 2017136,000 milesGA

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DID NOT KICK INTO FIRST GEAR UNTIL AFTER DRIVING APPROXIMATELY THREE BLOCKS. THE CONTACT ALSO STATED THAT THE SECURITY SYSTEM LOCK. ADDITIONALLY, THE BRAKES JERKED AND FAILED TO STOP THE VEHICLE RIGHT AWAY. THE ABS INDICATOR ILLUMINATED AND DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MECHANIC SHOWED THE CONTACT HOW TO TEMPORARILY LOCK THE SECURITY SYSTEM FROM THE TRUNK UNTIL THE IGNITION SWITCH WAS REPLACED. THE FAILURES RECURRED SEVERAL TIMES. THE MECHANIC WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

Air BagsCrash1 injured
Filed Dec 19, 201680,000 milesNC

TL* THE CONTACT OWNED A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND THE STEERING WHEEL SEIZED. AS A RESULT, A TRACTOR TRAILER CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND NUMEROUS TIMES ONTO THE OTHER SIDE OF THE ROAD AND CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT INCLUDED. *TR

Engine
Filed Apr 10, 201698,000 milesNY

OWNER NOTICED CAR WAS GOING THREW OIL. AT FIRST NO LEAK WAS FOUND AND OWNER THOUGHT THE VEHICLE WAS BURNING IT INTERNALLY. BROUGHT CAR IN FOR A DIAGNOSIS FOR ANOTHER ISSUE THAT WAS OCCURRING AT THE TIME AND NOTICED THAT THERE WAS SMOKE COMING FROM THE REAR MANIFOLD. TOOK A LOOK AND IT TURNS OUT VALVE COVERS ARE LEAKING. CAR WAS SWITCHED FROM CONVENTIONAL OIL TO SYNTHETICS WHICH HAD MADE IT MORE NOTICEABLE. EARLIER OLDSMOBILE INTRIGUE MODELS HAVE A RECALL FOR THE SAME ISSUE BUT NOT WITH THE 2002 MODELS. THE RECALL NUMBER IS 09V116000. VEHICLE HAS HAD NO LOSS IN PERFORMANCE.

Electrical System
Filed Feb 11, 2016NY

2002 OLDSMOBILE INTRIGUE. CONSUMER SEEKS REIMBURSEMENT FOR IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE VEHICLE WOULD NOT START THE BRAKE AND SECURITY LIGHTS WERE ON. *JB

Electrical System
Filed Dec 31, 201560,000 milesWY

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS EVENTUALLY REPAIRED BY A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Electrical System › Alternator/Generator/Regulator
Filed Jul 8, 2015119,000 milesTX

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING AT ANY SPEED, THE ALTERNATOR EMITTED A LOUD NOISE AND NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE ALTERNATOR WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Steering
Filed Jun 10, 201535,000 milesSC

WITH NO REASON THE ENGINE WILL CUT OFF, LEAVING ME WITH NO POWER TO STEER OR MOVE. HAVE BEEN TO NUMEROUS REPAIR SHOPS AND THEY CAN NOT FIND THE CAUSE. I THINK IT IS THE ELECTRICAL SWITCH THAT NEEDS TO BE REPLACED. THE COST IS APPROXIMATELY $ 500.00. WILL GENERAL MOTORS PAY FOR THIS? SHOULD THIS NOT BE ON THE RECALL LIST? THIS IS HIGHLY DANGEROUS AS SOMEONE COULD HIT ME WHEN IT STALLS.

Exterior Lighting
Filed Oct 24, 2014126,000 milesMN

THE TURN SIGNAL LAMP AND SOCKET HAD TO REPLACE 3 TIMES ON PASSENGERS SIDE AND ONCE ON DRIVERS SIDE. THE SOCKET OVER HEATS AND MELTS SO THE TURN SIGNAL DOES NOT WORK AND THE LIGHT ON THE DASH BOARD FLASHES FAST .IT IS A ON GOING PROBLEM .I REPLACED THE SOCKET PIG TAILS AT 45.00 EACH. *TR

Electrical System › Ignition › Switch
Filed Sep 29, 2014199,000 milesVA

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

Electrical System
Filed Sep 17, 201481,000 milesMI

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TOWED DEALER WHO HAS REPLACED THE COIL PACK, ELECTRICAL GROUND AND SPARK PLUGS. HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT DEALERS WHO COULD NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 81,000.

Engine
Filed Sep 17, 2014170,000 milesNC

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED SHORTLY AFTER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Air BagsCrash
Filed Sep 17, 2014163,000 milesNY

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.

Electrical System
Filed Sep 12, 201480,000 milesWY

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS NOT PERFORMING NORMALLY. WHILE THE CONTACT WAS PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, IT STALLED AND WOULD NOT RESTART. THE FAILURE OCCURRED TWENTY TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Sep 8, 201440,000 milesNY

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS UPSET THAT HE NEVER RECEIVED A RECALL NOTICE, ALTHOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM: IGNITION SWITCH). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Engine
Filed Aug 27, 201440,000 milesSC

TL* THE CONTACT OWNS A 2002 OLDSMOBILE INTRIGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/23/14*LJ THE CONSUMER STATED WHEN THE FAILURE OCCURS THE ENGINE, POWER STEERING, AND POWER BRAKES ALL FAIL AS WELL. THE FAILURE WOULD OCCURS SPORADICALLY, SOMETIMES 3 TIMES A DAY. UPDATED 2/23/2015 *JS

20 of 64 complaints, reproduced as filed.

Across model years

Worst on record: 1998
YearComplaintsRecallsFiresDeathsAssessment
2002 — this page64310Routine
2001108510Routine
2000200620Above average
19992568143Fatalities reported
19985108390High concern
19971000Routine
19961000Routine

Compare every Intrigue year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 3, 2014. Source: NHTSA Office of Defects Investigation.