Rear bumper fell off trailer in January of 2024. Trailer is unusable at this time. bumper contains all the lights for rear of trailer. Also bumper stops ( provides protection against cars going under trailer in the events of an accident) under carriage damage. Trailer has been at an authorized dealer since January. Norstar is aware of bumper issues and has notified dealers of such. Our payments on this trailer is over &600.00 a month. We can't use trailer, no end in sight for relief. How do we proceed here. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Norstar Trailer
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Body
Filed May 1, 2024CT
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2023| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2023 — this page | 1 | 0 | 0 | 0 | Routine |
| 2021 | 1 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.