Owners filed 80 complaints about this vehicle with federal regulators, most often about the suspension › front › control arm › lower ball joint. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension › Front › Control Arm › Lower Ball Joint
10
0
0
0
Air Bags › Frontal
7
6
0
5
Power Train › Automatic Transmission
4
0
0
0
Engine and Engine Cooling › Engine › Gasoline
4
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
3
0
0
0
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Defect. CERTAIN AIRTEX FUEL PUMP MODULE ASSEMBLIES, P/N E7081H, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE WALL OF THE FLARED FITTING OF THE FUEL PUMP IS NOT THICK ENOUGH TO PREVENT THE MATING THREADED FITTINGS FROM BOTTOMING OUT BEFORE AN ADEQUATE SEAL IS ACHIEVED. THIS CONDITION MAY RESULT IN LEAKAGE OF FUEL AT THE CONNECTION OF THE VEHICLE FUEL LINE AND THE FUEL PUMP MODULE ASSEMBLY.
Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE FUEL PUMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2007. OWNERS CAN CONTACT AIRTEX AUTOMOTIVE AT 800-880-3056.
Suspension › Front › Control Arm › Lower Ball Joint00V421001
Filed Dec 18, 2000567,432 vehiclesMitsubishi America
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. ALSO, MMC HAS ADDED THE POTENTIAL OF LEAKING MOISTURE, WHICH CAN CAUSE THE BALL STUD TO CORRODE.
Risk. THIS CONDITION COULD CAUSE THE LOWER LATERAL ARM BALL JOINT TO SEPARATE, INCREASING THE RISK OF A VEHICLE CRASH. THIS CAMPAIGN SUPERCEDES MMC'S PREVIOUS SAFETY RECALL CAMPAIGN, SEE 99V-066.
Remedy. DEALERS WILL INSPECT THE LOWER LATERAL ARM BALL JOINT FOR WEAR. BALL JOINTS THAT EXHIBIT WEAR BEYOND THE ESTABLISHED TOLERANCE WILL BE REPLACED WITH NEWLY DESIGNED LATERAL ARM BALL JOINTS. BALL JOINTS THAT ARE WITHIN THE ESTABLISHED TOLERANCE WILL BE CLEANED AND A SPECIAL SEALANT WILL BE APPLIED TO PREVENT INTRUSION OF MOISTURE.
What owners reported
Newest filings
Air Bags1 injured
Filed Aug 16, 2023375,461 milesTX
The contact owns a 1997 Mitsubishi Galant. The contact stated that after stopping at a service station, after entering and restarting the vehicle, the driver’s, and passenger’s side air bags independently deployed. The contact stated that the windshield on the passenger side was cracked by the air bag. The contact stated he was injured by the driver's side air bag. The contact stated that he suffered deep abrasions on his nose and his lips were bruised. The contact stated that his glasses fractured, and his right eye was bruised. The contact was transported to an emergency room by ambulance. The contact stated that the vehicle was left at service station. The police were not contacted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 375,461.
Suspension
Filed Aug 30, 2016CA
I PURCHASED A USED CAR IN 2004. LATER WHEN I BROUGHT IT IN TO THE DEALERSHIP FOR THE BALLJOINT RECALL, THE DEALERSHIP REFUSED TO GET INVOLVE IN ASSISTING ME IN PURSUING THE EXTENDED WARRANTY THAT I HAD PURCHASED WITH THE CAR REGARDING OTHER CRITICAL ISSUES WITH THE DRIVABILITY OF THE VEHICLE. THIS VEHICLE SHOULD HAVE BEEN JUMKED WHICH I EVENTUALLY ENDED UP DOING. THE VEHICLE WAS VERY DANGEROUS TO DRIVE ON THE FREEWAY AND I ONLY DROVE IT ON CITY STREETS ONLY. THE DEALERSHIP I BELIEVE SHOULD HAVE GIVEN ME A LOANER CAR INSEAD OF ME RISKING MYSELF IN A DANGEROUS VEHICLE. THE WYNN'S EXTENDED WARRANTY SHOULD HAVE RETURNED THE VEHICLE TO THE ORIGINAL DEALER WHEN I PURCHASED THE VEHICLE. THE DEALER SHOULD HAVE ASSISTED ME MORE IN PURSUING THE CORRECT REPAIR OF THIS VEHICLE WHICH SHOULD HAVE BEEN SALVAGED FROM A PREVIOUS ACCIDENT. RIGHT NOW I AM OUT OF $1000 WARRANTY AND A VEHICLE PURCHASED AT $5000. YOU WILL HAVE TO HOLD THE WARRANTY WYNN;S OR THE BUSINESS THAT SOLD ME THE VEHICLE RESPONSIBLE. THIS BUSINESS TRIED TO WELD THE TRANSMISSION CASING BROKEN IN THE ACCIDENT BACK WHICH I LATER FOUND OUT AT ANOTHER REPAIR SHOP. THIS DOESN'T LOOK GOOD FOR THE REPUTATION OF THE COMPANY OR THE BRAND. ANY RECOURSE DO I OR NHTSA HAVE AGAINST THE MANUFACTURER. THE DEALER IS OUT OF BUSINESS
Power Train
Filed Oct 18, 2012MN
I WAS AT A STOP SIGN AND I PRESSED ON THE GAS, ALL OF A SUDDEN THE CAR JUST STOPPED MOVING. I PUT THE CAR IN PARK, SHUT IT OFF, TURNED IT BACK ON, SHIFTED IT INTO DRIVE, AND IT WOULD NOT MOVE, IT SEEMED LIKE IT WAS STUCK IN NEUTRAL. IT HAS NOT MOVED EVER SINCE. *TR
Latches/Locks/Linkages
Filed Dec 15, 2009150,000 milesMS
DEFECTIVE REAR DOOR LOCK ASSEMBLIES; BOTH SIDES. I HAVE REPLACED WITH OTHER USED PARTS AND THOSE PARTS CONSISTENTLY FAILED TOO. I HAVE FOUND FOUR ASSEMBLIES, ON OTHER USED GALANTS, AND THEY HAVE ALL FAILED. I AM AWARE THAT NEW PARTS WOULD HAVE BEEN IDEAL, HOWEVER I BELIEVE THAT IF THESE PARTS WERE MANUFACTURED TO MITSUBISHI'S USUALLY HIGH STANDARDS, THEY WOULD HAVE BEEN FINE. *TR
Latches/Locks/Linkages
Filed Jun 11, 2009140,000 milesFL
DOOR LATCHES HAVE FLOWN OPEN OR UNLATCHED BY THEM SELVES WHILE DRIVING ON BOTH REAR DOORS. THE REAR DOOR DO NOT STAY CLOSED ANYMORE. PASSENGERS COULD HAVE FALLEN OUT OF THE VEHICLE. *TR
Seat Belts
Filed Dec 11, 2008VA
I HAVE A 1997 MITSUBISHI GALANT. THE SEATBELT ON THE DRIVER'S SIDE WILL NOT STAY LOCKED. IT COMES OFF WHEN I AM DRIVING DOWN THE ROAD. I CALLED TWO MITSUBISHI DEALERS IN VIRGINIA BEACH AND THEY TOLD ME THAT THIS WAS NOT COVERED UNDER ANY WARRANTY. I THOUGHT SEATBELTS LASTED THE LIFETIME OF THE CAR. CAN YOU TELL ME HOW TO GO ABOUT GETTING THIS FIXED. I HAVE TWO CHILDREN WHO RIDE WITH ME DAILY AND WOULD HATE FOR AN ACCIDENT TO HAPPEN AND MY KIDS HAVE TO WITNESS THEIR MOM GO THROUGH THE WINDSHIELD DUE TO UNSAFE SEATBELT. *TR
Suspension › Front
Filed Nov 20, 200897,000 milesNY
TL*THE CONTACT OWNS A 1997 MITSUBISHI GALANT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD CONSTANTLY PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO A COLLISION SHOP AND THEY STATED THAT THE PASSENGER SIDE FRONT SHOCK TOWER AND WHEEL WELL WALL WAS COMPLETELY RUSTED. METAL WAS WELDED TO REINFORCE THE SHOCK TOWER. APPROXIMATELY TWO YEARS LATER, THE FRONT DRIVER'S SIDE SHOCK TOWER AND WHEEL WELL WALL RUSTED THROUGH WITH MORE EXTENSIVE DAMAGE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 97,000.
Exterior Lighting
Filed Aug 19, 2008135,000 milesOR
LEFT TURN SIGNAL SWITCH STUCK ON FLASHING AND WOULD NOT SHUT OFF AFTER CANCELING. *TR
Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 4, 200878,000 milesVA
TL*THE CONTACT OWNS A 1997 MITSUBISHI GALANT. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE IN PIECES. THE VEHICLE IS STEERING TO THE LEFT EXTREMELY BADLY AND THE CONTACT HEARS METAL RUBBING TOGETHER. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V421001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE PURCHASE DATE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 85,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 03-25-08 *BF THE FAILURE WAS NOT OBVIOUS TO SPIN INVESTIGATION UNTIL 84,000 FAILURE HAPPENED IN A PARKING LOT AT LOW SPEED. UPDATED 03/25/08 *TR
Suspension › Front › Control Arm › Lower Arm
Filed Feb 4, 2008169,865 milesPA
TOOK MY 1997 MITSUBISHI TO CHERRY HILL TRIPLEX DEALERSHIP AND WAS TOLD THAT I NEEDED MY FRONT LATERAL ARMS REPLACED; THAT THEY WERE ABOUT TO FALL OFF. I'VE ONLY HAD THE CAR FOR A YEAR; THAT'S NOT DAMAGE I COULD DO IN A YEAR. I WANT TO REQUEST THAT MITSUBISHI COVERS THE COST OR REIMBURSES ME FOR THIS SIGNIFICANT DEFECT. *TR
Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 10, 2007IL
RECEIVED RECALL FOR LOWER BALL JOINT IN 2001. BECAUSE THEY DIDN'T SHOW DAMAGE, THE DEALER ONLY LUBRICATED THEM. THE RIGHT ONE WENT OUT ALONG WITH THE TIE ROD END IN 2/07. I HAD IT REPAIRED BY AN INDEPENDENT MECHANIC, WHICH COST OVER $600.00. NOW, THE LEFT ONE IS GOING OUT. LUBRICATING A DEFECTIVE ASSEMBLY IS LIKE PUTTING ON A BANDAID, WHICH HAS NOW PROVEN TO BE THE CASE WITH BOTH LOWER BALL JOINTS HAVING TO BE REPLACED PLUS A TIE ROD END. I'M NOT ONLY UPSET ABOUT THE COST OF THE REPAIR, BUT THE SAFETY ISSUE IS MUCH MORE OF A CONCERN. HEARING A NOISE COMING FROM YOUR FRONT END CAN BE ANYTHING AND IGNORED, BUT IGNORING THIS PARTICULAR NOISE PUTS THE DRIVER AND ANYONE AROUND THEM AT A VERY HIGH RISK OF INJURY OR EVEN DEATH. IS THE DEALER LIABLE FOR THIS REPAIR BECAUSE THEY WERE CONSIDERED DEFECTIVE ASSEMBLIES IN THE FIRST PLACE? *TR
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Aug 4, 2006CT
1997 MITSUBISHI GALANT-AUTO TRANSMISSION FLOOR SHIFT PROBLEMS. THE TRANSMISSION WAS OVERHAULED ON 08/03/2006 AND COST AROUND 2 GRAND. I NOTICED THAT VEHICLE'S GEAR SHIFT CAN BE ACCIDENTALLY BUMPED FROM DRIVE TO NEUTRAL BECAUSE THIS GEAR CHANGE DOES NOT REQUIRE THE BRAKES TO BE PRESSED NOR THE GEAR SHIFT BUTTON TO BE PRESSED. I FEEL THAT THIS IS UNSAFE. I WOULD LIKE TO PRESS THE BUTTON AND SHIFT GEARS BY MYSELF. MY TEENAGER NORMALLY SITS IN THE PASSENGER SEAT, I AM REALLY WORRIED. *NM
Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 15, 2006NY
WE PURCHASED A USED CAR THAT HAD A RECALL ON IT. AFTER MY WIFE AND CHILD ALMOST HAD A SERIOUS ACCIDENT I FOUND OUT THE RECALL WAS NEVER DONE. I ASKED THE DEALER IF IT WAS DONE AND THEY SAID YES. WE HAVE HAD COUNTLESS OTHER PROBLEMS WITH CAR. ARE THEY LIABLE FOR THIS??*JB
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 1, 200595,087 milesFL
DT: THE HARMONIC BALANCE FAILED. WHEN THE PART WAS TAKEN OFF THE MOTOR, IT FELL APART IN THE OWNER'S HANDS. THE PULLEY SEPARATED FROM HARMONIC BALANCER, AND CAUSED FAILURE OF THE BELTS. IT RESULTED IN CAR BEING NOW INOPERABLE. THE DRIVER WAS AT A LOW SPEED OF 10-15 MPH. IF THIS WOULD HAPPEN AT A HIGHER SPEED IT WOULD BEEN EXTREMELY DANGEROUS. THIS WAS VERY SUDDEN ,AND THERE WERE NO PROBLEMS BEFORE. ALSO, THERE WERE NO WARNING SIGNS. THE OWNER IS REPLACING THE HARMONIC BALANCER. *AK
Power Train › Axle Assembly
Filed Nov 24, 2004GA
WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLES RIGHT FRONT WHEEL LITERALLY CAME OFF THE AXLE. THIS HAPPENED WHEN CONSUMER WAS PULLING INTO OFFICE DRIVEWAY. THERE WAS NO RESULT IN INJURY. CONSUMER'S BACK SEATS MOVE FRONT AND BACK, ESPECIALLY WHEN COMING TO AN IMMEDIATE STOP. IT CAME TO THE POINT WHERE CONSUMER HAD TO TIE THEM TOGETHER SO THEY WOULDN'T MOVE. THERE WAS A CHILD SEAT BEING USED IN THE BACK SEAT OF THIS VEHICLE.*AK
Suspension › Front › Control Arm › Lower Ball Joint
Filed Sep 14, 200411,000 milesNY
FRONT LOWER BALL JOINT FAILED. RECALL 00V421001. DEALERSHIP WOULD NOT REPAIR THE PROBLEM, BECAUSE THE VIN WAS NOT INCLUDED. *AK
Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 8, 2004MD
CONSUMER RECEIVED ARECALL NOTICE FOR REPLACEMENT OF LOWER BALL JOINTS. DEALER REFUSED TO DO RECALL REPAIRS. SERVICE MANAGER MIKE SWEITZER. *AK
Suspension › Front › Control Arm › Lower Ball Joint
Filed May 4, 2004NY
REQUEST REIMBURSEMENT FOR REPAIRS DONE PRIOR TO RECEIVING RECALL NOTICE. *PH THE VEHICLE'S BALL JOINTS FAILED PRIOR TO RECALL NOTIFICATION (00V421001). THE CONSUMER HAD THE VEHICLE REPAIRED AT AND INDEPENDENT MECHANIC AND IN NOW REQUESTING REIMBURSEMENT. *NM
Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 20, 2004PA
REQUEST FULL REIMBURSEMENT FOR BALL JOINT REPAIR PRIOR TO RECEIVING RECALL. *PH THE VEHICLE MADE NOISES WHILE IN MOTION DUE TO THE BALL JOINT(S). *SC
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Apr 19, 200480,800 milesVA
1997 MITSUBISHI GALANT ES W/ AUTOMATIC TRANSMISSION ("TRANSAXLE"): VEHICLE'S GEARSHIFT CAN BE ACCIDENTLY BUMPED FROM DRIVE TO NEUTRAL BECAUSE THIS GEAR CHANGE DOES NOT REQUIRE THE BRAKES TO BE PRESSED NOR THE GEARSHIFT BUTTON TO BE PRESSED. I HAVE TWICE NOW BUMPED THE CAR INTO NEUTRAL FROM DRIVE BY REACHING OVER THE GEARSHIFT, BOTH TIMES WHILE THE CAR WAS IN MOTION (ONCE WHILE TRYING TO MERGE ONTO THE INTERSTATE). THIS COULD HAVE LEAD TO AN ACCIDENT BOTH TIMES HAD I NOT QUICKLY DISCOVERED THAT MY CAR WAS NO LONGER IN DRIVE. I BELIEVE THIS TO BE A DEFECT AS THE OWNER'S MANUAL STATES THAT THE CAR CAN BE SHIFTED FROM DRIVE TO NEUTRAL WITHOUT PRESSING THE BRAKES OR THE SHIFT BUTTON. INCIDENT ON 02/15/2004 WAS WHILE GOING 55MPH, INCIDENT ON 04/18/2004 WAS WHILE GOING 20MPH.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 26, 2007. Source: NHTSA Office of Defects Investigation.