Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
1
1
0
1
3 safety recalls
Part 573 reports
Communication19V787000
Filed Nov 1, 201924,226 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension › Front18V272000
Filed Apr 27, 20189,725 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk. The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy. MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Seat Belts13V166000
Filed Apr 29, 2013256 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.
Risk. If the bolts are not properly torqued, the seat belt anchor bolts may continue to loosen and in the the event of a crash, the belted occupant may not be properly restrained, increasing the risk of injury.
Remedy. Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
What owners reported
Newest filings
Air BagsCrash1 injured
Filed Feb 19, 201620,000 milesNY
T BONE FRONTAL CRASH IN TARRYTOWN, NY ON 2/5/16 AT 7:59 PM APPROXIMATELY ON ROUTE 119 WEST. VEHICLE # 2 A KIA SUBURBAN MADE A LEFT TURN IN FRONT OF ME WHEN I IN VEHICLE # 1 HAD A GREEN LIGHT AND RIGHT OF WAY. AIR BAGS DID NOT DEPLOY APPROXIMATE SPEED OF MY MB G 63 , 2013 WAS AROUND 35-40 MPH ON ACTUAL POINT OF IMPACT. ROAD SPEED LIMIT WAS 45 MPH. ROADS WERE CLEAR, WEATHER WAS COLD, NO ICE OR RAIN. SEAT BELT RETRACTION ON PASSENGER SIDE CAUSED STERNUM FRACTURE TO THE PASSENGER OCCUPANT. DRIVER SUSTAINED BRUISES ON ARM ON IMPACT. COMPLETE NON DEPLOYMENT OF AIR BAGS IN MY VEHICLE#1 ON IMPACT. CAUSE OF NON DEPLOYMENT BEING INVESTIGATED BY MB FACTORY ENGINEERS- REPORTS WILL BE SHARED WITH YOU ON AVAILABILITY. ## VIN PASSED ## MERCEDES BENZ G63- 2013 ##
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 1, 2019. Source: NHTSA Office of Defects Investigation.