Owners filed 1 complaints about this vehicle with federal regulators, most often about the steering. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 |
THE SUV WAS 4 MONTHS OUT OF WARRANTEE BUT WITH LESS THAN 15K MILES. WHILE DRIVING, SUDDENLY THE POWER STEERING WARNING LIGHT BECAME ILLUMINATED AND THERE WAS A TOTAL LOSS OF STEERING. WAS ABLE TO STOP THE SUV IN THE MIDDLE OF THE ROAD AND RESTARTED THE ENGINE WITH RETURN OF STEERING FUNCTION. THE VEHICLE IS CURRENTLY AT THE HONOLULU BENZ SERVICE DEPARTMENT GETTING A COMPLETE REPLACEMENT OF THE STEERING RACK.
1 of 1 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2013 — this page | 1 | 0 | 0 | 0 | Routine |
| 2011 | 1 | 0 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.