2002 Master Lock 2841At

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Equipment	1		0	0	0

1 safety recall

Part 573 reports

Equipment03E017000

Filed Mar 11, 20036,883 vehiclesMaster Lock

Defect. MASTER LOCK ZERO TILT ADJUSTABLE BALL MOUNT TRAILER HITCH MODEL NO. 2841AT, MANUFACTURED BETWEEN FEBRUARY 12 AND MARCH 7, 2003. THE CORNER WELDING ON THE VERTICAL TUBE AND TUBE WALL THICKNESS DOES NOT COMPLY WITH MASTER LOCK'S DESIGN SPECIFICATION. THIS IRREGULARITY MAY DECREASE THE LIFE EXPECTANCY OF THE PRODUCT.

Risk. PRIOR TO PRODUCT FAILURE, THE AFFECTED PRODUCT WOULD LIKELY SHOW SIGNS OF CRACKING IN THE CORNER OF THE VERTICAL TUBE. IF THE PRODUCT IS NOT REPLACED , THE BALL MOUNT COULD PREMATURELY BREAK OR CRACK, WHICH COULD ALLOW THE TRAILER TO SEPARATE FROM THE TOWING VEHICLE.

Remedy. MASTER LOCK WILL REPLACE THE AFFECTED BALL MOUNTS AT NO CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MASTER LOCK AT 1-800-308-9244.

What owners reported

Newest filings

Equipment

Filed Oct 16, 2007TN

TL*THE CONTACT OWNS A 1986 CHEVROLET S-10. THE CONTACT PURCHASED A MASTERS PRODUCT ELECTRIC FUEL PUMP, MODEL E3902. THE INITIAL UNIT WAS PURCHASED FIVE YEARS AGO. THE CONTACT STATED THAT THE NUTS TO THE PART WERE INCOMPLETE. HE SPOKE WITH THE DISTRICT MANAGER AT AUTO ZONE AND THEY SNAPPED AND SPLICED THE ADAPTER PIECE. THE CONTACT BELIEVED THAT HE WAS SOLD A DEFECTIVE PART. THE SERIAL AND PART NUMBERS WERE UNKNOWN.

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 11, 2003. Source: NHTSA Office of Defects Investigation.