The contact owned a 2020 Ice Castle Fish House. The contact stated that while the Ice Castle Fish House was hitched to the vehicle, the demco easy latch coupler detached from the connected ball assembly. The vehicle was shaking and erratically swaying back and forth. The vehicle and the Ice Castle Fish House crashed into a guardrail and rolled several times before stopping. The contact stated the easy latch coupler was still in tack. No injuries were sustained. The vehicle and the Ice Castle Fish House were condemned as a total loss by the insurance company. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 23V319000 (Trailer Hitches), which had a similar failure description; however, the contact VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance.
2020 Ice Castle Fish House
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the trailer hitches. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Trailer Hitches | 1 | 1 | 0 | 0 |
What owners reported
Newest filingsTrailer HitchesCrash
Filed May 29, 2025MN
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.