Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Service Brakes
1
0
0
0
3 safety recalls
Part 573 reports
Suspension › Rear › Shock Absorber25V375000
Filed Jun 6, 202582,117 vehiclesHarley-Davidson Motor Company
Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Risk. A sudden loss of tire pressure increases the risk of a crash.
Remedy. Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.
Service Brakes24V753000
Filed Oct 9, 202415,778 vehiclesHarley-Davidson Motor Company
Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2022 FXRST and 2022-2024 FXLRST motorcycles. The front brake lines may contact the fuel tank and become damaged, possibly resulting in a brake fluid leak and a loss of front brake function.
Risk. A loss of front brake function can increase the risk of a crash.
Remedy. Dealers will inspect the brake lines and replace them, as necessary, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Harley-Davidson Customer Service at (414) 343-4056. Harley-Davidson's number for this recall is 0187.
Suspension › Rear › Shock Absorber23V591000
Filed Aug 22, 202365,224 vehiclesHarley-Davidson Motor Company
Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Risk. A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy. Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.
What owners reported
Newest filings
Suspension
Filed Sep 18, 2025NJ
See attached document for complaint.
Service Brakes
Filed Jul 27, 2024CA
New under warranty, 5,924 miles. Front end shudders and bounces when applying front brakes. Dealer service center said front brake rotors are warped and out of spec. No accident ‘YET’ but Harley Davidson is refusing to fix the brake problem under warranty (bike is 8 months old), stating brake rotors are a ‘wear’ item, although the Replacement rotors WOULD have a 1 year ‘warranty’. WTH ??? Brake rotors do not ‘wear out’ beyond OEM specs in 8 months and < 6,000 miles. Dealer claims ‘incorrect break in’ caused problem. My 2015 motorcycle bought from same dealer has 40,000 miles on it with no issues, however, brake pads on 2015 bike were replaced with high quality aftermarket brake pads, indicating a possible OEM brake pad and or rotor quality issue, definitely NOT a lack of operator break in procedure. This 2023 is my daily driver, 80 miles round trip on SoCal fwys and I cannot afford the $ 675.00 ‘repair’ cost to my front braking system, so will have to use as is, hoping there won’t be a catastrophic failure before I can afford to have this issue repaired. Dealer is disavowing any and all responsibility for any braking issues that my refusal to pay for repairs may cause.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 6, 2025. Source: NHTSA Office of Defects Investigation.