2015 Garden State Double Deck Bus

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Structure › Emergency › Escape/Egress/Exit18V519000
Filed Aug 6, 201820 vehiclesGarden State Bus Group

Defect. Garden State Bus Group (Garden State) is recalling certain 2015 Garden State Double Deck Buses. The roof emergency exit may be incorrectly located towards the center of the passenger compartment and not in the rear, as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. If the emergency exit is located in the wrong location, it can cause a delay in exiting the vehicle in the event of an emergency, increasing the risk of injury.

Remedy. Garden State will notify owners, and dealers will install an additional emergency exit hatch in the rear portion of the lower level that opens to the upper level, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Garden State customer service at 1-888-800-3779.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 6, 2018. Source: NHTSA Office of Defects Investigation.