I am the owner of a 2019 Ford F-53 stripped chassis equipped with a Triton V10 6.8L 3V gas engine. In December 2022, the vehicle experienced a manufacturer-related failure requiring a full rebuild of the right side of the engine. In July 2025, the left-side camshaft phasers, lifters, and rockers catastrophically failed, rupturing within the valve cover and contaminating the entire engine. As a small business owner, I could not afford to lose use of the vehicle for 3–4 weeks while navigating Ford’s internal warranty process. I was advised by a representative from Ford Pro to pay for the repair out of pocket and submit for “after warranty assistance.” I followed their guidance, paying $17,521 for the repair, plus $2,000 in towing fees, and $4,400 for an extended warranty to prevent further issues. After submitting all required documentation, my claim was denied on the grounds of “lack of maintenance records,” based on Ford’s internal commercial service log which falsely indicated no oil changes between 7,002 and 38,940 miles. I immediately provided documentation—including state inspection records and independent maintenance logs—proving that Ford’s records were inaccurate and corrupted. Despite this, Ford upheld the denial without further investigation. When presented with substantial evidence contradicting their internal records, Ford ceased communication altogether. I have made repeated requests for a call back or escalation, which have gone ignored. This has been financially
2019 Detroit Chassis Ford Motorhome Chassis
Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | |
| Visibility/Wiper | 1 | 0 | 0 | 0 | |
| Exterior Lighting | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsThe contact owns a 2019 Ford Motorhome Chassis. The contact stated that while driving at approximately 55 MPH, the vehicle experienced with a loss of automotive power. The failure would occasionally occur. The check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The contact stated that the engine warning light was cleared off however the failure was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,954.
My Windshield Wipers work intermittently. Sometimes they work fine. Sometimes they don’t work at all. Sometimes the work for awhile and then stop where they are. Been doing this for the last few years.
****NOTE - NEED MORE INFORMATION. CONTACTED CONSUMER - 12/31/19, 1/8/20, 1/13/20**** PROBLEM IS INSTRUMENT CLUSTER NOT VISIBLE ## VIN PASSED ## ##
4 of 4 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.