Moter malfunctioned the gear that holds my chain in place launched it's security bolt through the steel moter cover. derailing my chain and about causing a crash. I have tried to have the company replace the defective moter but they would rather give me the run around for a year. it has a 2 year warranty. I have over a years documented information of there refusal to honor warrantys.
2023 Denzel E100
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsEquipment
Filed Jan 24, 2025GA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.