Car Problem DataNHTSA records

2023 Custom Fire Spartan Metrostar RT

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)23V316000
Filed May 4, 20232 vehiclesCustom Fire Apparatus, Inc.

Defect. Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.

Risk. Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.

Remedy. Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
2023 — this page0100Routine
20220100Routine
20210100Routine

Compare every Spartan Metrostar RT year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 4, 2023. Source: NHTSA Office of Defects Investigation.