Car Problem DataNHTSA records

2011 Coach & Equipment Phoenix

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment12V569000
Filed Dec 7, 2012337 vehiclesCoach And Equipment Mfg Corp.

Defect. Coach and Equipment is recalling certain model year 2006-2012 Phoenix transit buses manufactured August 2006, through November 2012; and 2007 and 2009 Metro Lite transit buses manufactured January 2007, through December 2009. These buses are equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Risk. The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy. Ricon will be conducting this recall on behalf of Coach and Equipment Mfg Corp. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. This recall campaign began on December 11, 2012. Owners may contact Coach and Equipment Mfg Corp at 1-800-946-7513 or Ricon at 1-818-267-3000.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20120100Routine
2011 — this page0100Routine
20100600Routine
20090600Routine
20080500Routine
20070400Routine
20060200Routine

Compare every Phoenix year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 7, 2012. Source: NHTSA Office of Defects Investigation.