2018 American Heritage Trolley

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment Adaptive/Mobility18V577000
Filed Aug 30, 20184 vehiclesBrown Industries, Llc

Defect. Brown Industries, LLC (Brown) is recalling certain 2017-2018 American Heritage Trolley buses, equipped with certain Ricon S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Risk. If the wheelchair platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy. American Trolley will notify owners and Ricon dealers will replace the defective input cams, free of charge. The recall began September 5, 2019. Owners may contact American Trolley customer service at 1-800-255-6827.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
2018 — this page0100Routine
20170100Routine

Compare every Trolley year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 30, 2018. Source: NHTSA Office of Defects Investigation.